Virtual Teams Case Study

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Advances in technology have enabled virtual teams to become more prevalent in today’s society. A virtual team can range from a group of long distance students coming together as a group and a team of individuals working together on a project from their respective homes, to a CEO conducting a corporate videoconference from another to country with other departments or subordinates. According to Lilian (2014), “as information and knowledge is diffused by modern technology, working and innovation are shifting form structures inside the organization to broader virtual knowledge networks that may reach across time and space boundaries making physical location, buildings, and distribution channels less important” (p. 1252). This result shifts away…show more content…
Berry (2011) contends that, “virtual teams are not required to use computer-mediated communication technologies, but this is typical given the near-universalistic nature of computer-mediated communication systems in organizations” (p. 187). Despite both teams utilizing the same technologies to complete tasks, a distinguishing factor that truly sets virtual teams apart from traditional teams, is that the virtual team does most of its work using the new technologies and rarely meets face to face (Berry, 2011).
Successful Style of Leadership in Virtual Teams
There are various approaches to leadership styles in virtual teams but arguably the two most prevalent styles are the transformational and transactional leadership styles (Ruggieri, 2009). Transactional leadership focuses on the relationship between a leader and follower and is based on an exchange process and rewards as reinforcement (Ruggieri, 2009). In his study, Ruggieri (2009) found that transactional leadership is based on the following two factors:
Contingent reward and management by exception. A transactional leader will thus offer positive reinforcement, prizes, praise, compliments, and rewards when goals are reached and will utilize negative reinforcement such as a punishment and reproach when errors are made or failures occur. (p.
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