Introduction
This case is about how virgin media motivate and engage their employees in their business. Sir Richard Branson is a great leader who is backing the virgin group as well as the founder of the company in this case we are going to talk about the virgin media. One of the subsidiary of Liberty Global. Virgin media is a telecommunication service provider in UK. Which entered the telecommunication industry in 2007.
Personality traits that virgin media look for in job candidate
What is meant by personality? Enduring Characteristics (Personality Traits) that describe an individual’s behavior. The virgin media look up for some good job candidates with good personality traits. (Robins, Judge and Vohara, 2013)
According to the Myers-Briggs
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Two-Factor Theory: By Frederick Herzberg
4. McClelland’s Need’s Theory: By David McClelland
When talking about hierarchy of needs this theory implies that, once peoples achieve one category of needs, they become motivated to achieve the next category. Different employees may be at different places in the hierarchy. Therefore, their most immediate needs may differ. If a manager identifies employees’ needs, they will be better able to offer rewards that motivate employees (Robins, Judge and Vohara, 2013). According to sir Richard Branson “the way you treat your employees is the way you treat your customers” (Branson, n.d) and “if you run a business, put on top your employees, then your consumers, and then your shareholders” (Branson, n.d)
So it says that virgin media engages their employees in a way that they will gain benefits according to virgin media “Our benefits are your reward for being brilliant. They’re pretty darn spectacular. Just like our people. We’ve put together a package to help you love what you do, at work and at play” (virgin media cooperate, n.d) which shows that they are fulfilling the employee’s psychological needs like esteem needs.
Then when taking about the two factor theory: By Frederick Herzberg it is divided into
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Motivation Factors (Leading to satisfaction)
When talking about the hygiene factor it prevents employees from being dissatisfied. Benefits, salary, social needs, job security if you do not have the factors previously mentioned it will lead to dissatisfaction, if it is present it won’t lead to extreme satisfaction. In virgin media these benefits are provided such as Life Assurance, Performance related bonus opportunities, Income Protection, Critical illness cover for you, your partner or spouse, Season Ticket Loan etc.……. so the virgin media looks forward about their employees with these benefits (virgin media cooperate,n.d)
Then the next factor is the motivation factor, motivates employees and produce satisfaction which leading to satisfaction is recognition, responsibility and promotions in virgin media they provide Buying or selling up to five extra days' holiday per year, 25 days’ holiday each year, rising to 28 after five years’ service, Ride to Work, Employee Assistance Program etc.…. and those were the benefits provided to satisfy employees in virgin media (virgin media cooperate, n.d)
According to the case study “it is impossible to win the loyalty of customers without first winning the loyalty of
What is personality? How does it relate to Blacks? These are just a few of the questions that might surface when researching human personality. According to Webster's Dictionary, personality is the "totality of qualities and traits, as of character or behavior that are peculiar to a specific person." Personality is characterized by the collective character, behavioral, temperamental, emotional, and mental traits of a person. While personality relates to all persons, when studying Black personality, one must take into consideration the experiences of the African community as a whole.
Are all people good and bad? Our personality traits define us and everyone around us but what is a personality trait? A personality trait is a distinguishing quality or characteristic that is the embodiment of an individual. They are your habitual patterns of behavior, temperament, and emotion. Everyone has good personality traits and bad ones no one has only good and only bad traits. Shakespeare explores this concept of human nature in his play The Tragedy of Julius Caesar. Shakespeare explores the ambiguity of human nature through his characterization of Caesar, Mark antony, and Brutus.
It 's important for employees to know that their suggestions are being listened to, and should be given ways to improve themselves accordingly. This theory expresses that when a lower need is fulfilled, it 's no longer a strong motivator and consequently the interest in the following higher need gets to be overwhelming and the individual 's consideration is turned towards fulfilling this higher
Personality is a pattern of behaviour or thinking that is consistent across most situations and across times and which helps distinguish person from another. (Martin 126).
Virgin is made up of over 200 companies and employs approximately 50,000 people worldwide. It was originally set up as a mail-order record business by Sir Richard Branson. Conceived in 1970 by Sir Richard Branson, the Virgin Group has gone on to grow in business sectors ranging from mobile communications, to transportation, travel, financial services, leisure, music, holidays, publishing and retailing. In 2006 Virgin’s revenues from around the world exceeded £10 billion.
Personality is the individual differences in characteristic patterns of thinking, feeling, and behaving. To me, personality means uniqueness. It is what sets us all apart from one another. Personality psychologist has coined five different traits into the Big Five. It consists of extraversion, agreeableness, conscientiousness, neuroticism, and openness to experience. Extraverts are people who are relatively sociable and outgoing while on the opposite end individuals who are introverts are people who would much rather enjoy the company of close friends and family. People who are high in agreeableness are more likely to be trustworthy. Those who are high in conscientiousness are goal-oriented. Individuals high in neuroticism
As is already mentioned above, it is very difficult to define Personality in the real sense. Even if we try to do so, we won’t be able to reach a specific conclusion about the things that are to be taken into consideration for defining it. However, we can vaguely define Personality as a particular quality or trait that makes an individual
As individuals we all have something within us that sets us apart, and makes us unique, our personality. Maybe you’ve come across someone who isn’t the easiest to get along with, and someone utters, “Don’t take it personally; they were born with a bad personality.” While some believe personality is entirely dependent upon your parents, your friends, and merely the way you were born, people neglect the science behind the traits of personality. Personality is defined as an individual’s characteristic pattern of thinking, feeling, and acting. It is through personality that we are able to explore our innermost being and determine why we act and react to things the way we do, and what makes us make the decisions we choose.
If you ask someone to define personality, you’d probably get many different answers. Like the answers you’d receive, our personality is also very vast. Everyone has a unique personality. Meaning the characteristics and qualities of oneself are different from person to person. Some argue that personalities are passed down from parent to child, but when you analyze both child and parent, you will notice differences between the two, proving that a person’s personality is unique to themselves. On the other hand, when you look at personality from a macro point of view, you will start to notice what are called personality traits. Evidence is accumulating which
Personality is a branch of scientific discipline that studies temperament and its variation among people. It is a dynamic and a set of characteristics possessed by their atmosphere, cognitions, emotions, motivations and behaviours in various things. Personality conjointly refers to the pattern of thoughts, feelings, social adjustments and behaviour consistently exhibited over time that powerfully influences one’s exceptions, self-perceptions, values and attitudes. It also predicts human reactions to different folks, problems and stress.
The distinctive characteristics and qualities of any one person is one way to define personality. According to Feist & Feist (2009) personality is described as a pattern of relatively permanent traits and unique characteristics that give both consistency and individuality to a person’s behavior. These traits are the precursor of behavior as per individuality, and that of behavior that is consistent throughout life. Although a person can argue the fact that traits is a disposition of genetic predisposition of certain characteristics, the pattern in which these are characterized are different. Each person’s anatomy, intelligence, and temperament are differently and each owns a unique personality, different from parents, grandparents, and any other individual on this planet. Personality theorists’ however may not concur.
Personality can be defined as the ways a person acts and thinks. The characteristics that make up how a person acts and thinks are called personality traits. Personality traits are the building blocks that make up a person’s personality, and the varied combination of traits is what make each person so unique.
Allport defines personality as ‘the dynamic organisation within the individual of those psychological systems that determine his unique adjustment to his environment’ (Allport, 1937). An individual’s unique personality traits and attributes are a powerful indicator of how he/she will interact with the work environment. The difference between average and outstanding employees can often be solely personality related. As the employee is the most valuable asset to the company, ‘selecting the right employee during the process is critical’ (Carbery and Cross, 2013, pp. 41-53)
Richard Branson prides Virgin on the positive environment he sets for employees. Delegation, listening and the value of employees are key to being a good leader. These three assets to being a great leader have proven to assist Richard Branson in success. Mr. Branson approaches negotiation the same way he approaches her personal life, adventurous and boisterous. His negotiation approach is untraditional and unconventional in business. Perhaps Branson may be
Personality is the unique characteristic patterns of thinking, feelings and behaviours of a person. Each person has different personality which distinguishes a person from another. In our life, we have to make decisions every day. The decision-making process is influenced by our logical thinking as well as our personality.