Understanding And Managing Diversity Analysis

Understanding and Managing Diversity

An important element to understanding and managing diversity includes being able to research data on diversity and multiculturalism and evaluating its impact on society via the internet. Web sites in the health care industry are of importance in communicating to its viewers’ commitment to promotion of equal opportunity which promotes a diverse work force for present and future employees, patients (consumers), and contributors (investors) to the health care facility. Covenant Health promotes the mission statement, “Covenant Health is the only integrated health network in the region dedicated to a Christian mission of healing by caring for the whole person - body, mind and spirit by working with others to

An organization must promote internal success to promote external success to the community. “Culture is observable in the beliefs, behaviors, knowledge, experiences, and values of an organization and the individuals involved in it.

Commitment and loyalty with an organization must focus on a diverse approach because “each culture is complex and requires different sensitivity approaches” to retaining consumers, employees, and investors (Harvey 2015, pg. 312). Diverse working groups can offer valuable perspectives on important issues by appealing to a consumer base likely to include a growing number of minorities (Marquis, J.P.,2007). Desire of Covenant Health Care to its values and mission is the essential, it's determination and commitment will ensure success of the

(n.d.). Retrieved April 21, 2016, from http://www.covenanthealth.org/

Harvey, C. P. & Allard, M. J. (2015). Understanding and managing diversity (6th ed.). Saddle River, New Jersey: Pearson

HCAHPS: Patients' Perspectives of Care Survey. (n.d.). Retrieved April 21, 2016, from https://www.cms.gov/Medicare/Quality-Initiatives-Patient-Assessment-Instruments/HospitalQualityInits/HospitalHCAHPS.html

Marquis, J. P. (2007). Managing Diversity in Corporate America: An Exploratory Analysis. Santa Monica, CA: RAND Corporation

National Research Corporation. (n.d.). Retrieved April 21, 2016, from http://www.nationalresearch.com/

Secord, R. (2015). Managing Cultural Diversity. Leadership Excellence Essentials, 32(9), 24.

The Joint Commission. (n.d.). Retrieved April 21, 2016, from http://www.jointcommission.org/facts_about_joint_commission_accreditation_standards/

Vision, Mission and Goals. (n.d.). Retrieved April 21, 2016, from