Tripartite Knowledge Management Case Study

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During the last decade of the 20th century, the business world began to view and use knowledge as a weapon for competitive advantage. It was then the concept of knowledge management (KM) gained popularity. However, in the 21st century, Knowledge and by extension, knowledge management has been an electromotive force for social, economic and educational advancement to any nation. It is therefore worthy of note that the concept of knowledge management emerged from the need to manage knowledge for individual, organizational, societal and/or national gains. Therefore, knowledge is a fundamental aspect of knowledge management practices.
Over the years, diverse definitions of knowledge abounds. In this light, Ikenwe and Igbinovia (2015) defined knowledge
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Tripartite Nature of Knowledge Management (KM)
The effectiveness of any knowledge management practice will depend on the effective utilization of people, processes and systems (technologies). These are the three fundamental focuses, facets, elements or components of knowledge management which works in relation to one another to achieve any knowledge management objective(s). Every knowledge management practice must therefore put these elements in place to achieve a successful outcome; hence they are referred to the tripartite nature of knowledge management for the purpose of this paper.
People also known as human resources are key in knowledge management and as such must be given consideration in any knowledge management practice. As already stated, knowledge is the basic of knowledge management, and people are the primary conveyor of this knowledge in the form of tacit knowledge, even in explicit knowledge, people are needed to ensure codification. In line with this, Aziri, Veseli and Ibraimi (2013) note that organizational knowledge and knowledge management is dependent on human resources. Also, Armstrong (2006) asserts that people influence knowledge management by promoting an open culture that values/inspires sharing of knowledge; promote a climate of commitment and trust; develop systems and policies for knowledge management among

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