Transformational Change Case Study

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There are several factors which must be considered for a business to successfully undergo change. These changes can vary from minor to major. One must first identify the type of change that is required. There are three categories of change. Changes that are current which improve business procedures are called Developmental changes. Employees experience little to no stress during the process of developmental change. Communication is key to developmental change. Challenging market demands require developmental change. Developmental change does not have to be to a great extent. Developmental changes are incremental improvements which help to improve efficiencies, correct identified deficiencies, and build upon foregoing success. Changes which …show more content…

A Current State Assessment is the most efficient strategy to measure key performance metrics. Specific tools are required as the current state is developed. These tools are the SIPOC diagram and the organizational alignment matrix. The SIPOC is used to map the operational aspects of business. The documentation of the business landscape is the key focus of the organizational alignment matrix. The initial parameters which govern the business transformation are established through the organizational strategy. There are four major components which establish a business transformation. The mission statement, a vision statement, guiding principles, and core values. During the transformational change process the impact that this change has on business should be analyzed. Organizational Change Management (OCM) should be employed during the transformation. OCM has the primary focus of keeping employees informed and engaged during this process. OCM resolves problematic situations which prevent change from occurring. The stakeholder analyses, communication plans, and training plans are the three common components which OCM utilizes. The next phase in the transformational process is the future state design. An implementation plan should be developed as well. A defined way should be developed and procedures stipulated to accomplish this goal. The technical aspects of the

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