Trader Joe's Argumentative Essay

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The continuous growth of the business analytics software markets signifies an increase in the adoption of business analytics in business organizations. Business analytics has been crucial in optimizing organizations internally as well as maintaining flexibility to overcome unexpected external pressures as businesses shift from operating on intuition to utilizing the growing data volumes. Business analytics is defined as the processes that enable organizations to apply metrics based decision making to all business functions. Among the companies that have been successful with business analytics is Netflix, the American entertainment company. However, other companies, such as Trader Joe’s, although successful, still use the traditional intuition …show more content…

Netflix has been popular with the application of business analytics to gain better and informed decisions regarding movie and TV viewers thereby improving their services. Netflix, unlike Trader Joe’s, the California-based chain of neighborhood grocery stores, considers data visualization as of vital importance, which it uses on a continuous basis to tweak algorithms, get better insights to solve business issues. The use of analytics shows that Netflix better understands its customer more than Trader Joe’s as Netflix goes a notch higher to satisfy its customers and technical professionals as shown by the success of the TV series, House of Cards. Trader Joe’s is not present on any social media platform where it can interact with consumers and gain valuable information. The company only relies on the traditional means of reaching customers, such as advertising and word of mouth while interaction with customers only happens on its website. Further, Trader Joe’s relies on website cookies to track customer information while Netflix relies on business intelligence through data models to get deeper insight and recommendation around …show more content…

Netflix has been able to ask better questions and make informed business decisions based upon superior data, data visualization tools, as well as a business culture that entrenches both. Through business analytics, Netflix delivers personalized services to each of its customers by aggregating data about customers, trends, viewing habits, and genres. Therefore, data analytics has helped Netflix to answer crucial questions that most companies still grapple with. The company has utilized analytics to gather and use intelligent information in its business thus making it more

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