Tour Operators Role In The Tourism Industry

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Tour operators serve as an intermediary in the tourism system, their expertise is in packaging tourism products for the consumer according to William C.Ganter & Thamrin Bachir(2010) Tour Operators' Role in the Tourism Distribution System. An Indonesian Case Study. 169-179. According to Tay Kai Xin and Jennifer Kim Lian Chan (2014) tour operators’ roles and responsibilities are significant in the practice of responsible tourism in tourism destination. Therefore, the impacts of tour operators play a huge role on host destinations as some may be negative while others may be positive. This research is aimed at figuring out the impacts of tour operators specifically in Africa. For us to understand the impact of tour operators we have to first analyze …show more content…

Pratt / Annals of Tourism Research 52 (2015) 148–160 tourism gives an opportunity for the host nation to obtain the much need foreign exchange and tax revenue which can be used to furthermore to develop the tourism industry, these monies can be acquired through directly taxing the tour operation agency whilst also taxing the organizations providing the services required for the tour to be a fulfilled. According to figures in South Africa the total initial GDP obtained from tourism is 3% and is expected to rise by 4.7% in the years 2017 but the total contribution of travel and tourism is 9.3 of the GDP and forecasted to rise by an outstanding 2.5% in the year 2017. The money obtained doesn’t only benefit the nation as whole but also in tourism marketing and promotion, aviation, administration, security services, resort area security services and resort area sanitation services. Tourism is also a source of infrastructural development in the host nation and in South Africa this is also taking place as according to Rochelle Turner tourism activity leads to the investors being attracted to the country for investment purposes and most invest in sectors such as Aviation and Hospitality which improves the transport system and accommodation sector. Travel and tourism is also a form of employment creation in the host nation due to investment in the sector and also growing demand caused by tour operators, in South Africa, Travel & Tourism generated 716,500 jobs directly in 2016 (4.6% of total employment) and this is forecast to grow by 3.6% in 2017 to 742,000, this includes employment by hotels, travel agents, airlines and other passenger transportation

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