1. Introduction 1.1 Total Quality Management Total quality management simply defines a management access to long term of success in order to achieve customers’ satisfaction. In total quality management, it is usually focuses on continual improvement, total involvement of employees, communications, customers’ needs and many others. In other words, continuous improvement brings the organization to become more competitive and more efficient to achieve stakeholders’ expectation by being more creative and analytical to create better outputs(ASQ, n.d). Besides, in order to fulfill the continual improvement, it is very important to obtain involvement of every employee in such a way that employees grow stronger and closer relationship with one another through highly motivated and innovating communication skills. This is because communication plays a large portion in maintaining morale and understanding of every party. In addition, the main objective of these focuses is to satisfy customers’ perspective to organization as customers are the targets of every organization(CQI Charter Quality Institute, 2014). 1.2 Merger and Acquisition Merger and acquisition simply tells the expansion of an organization by joining together where it involves the combination of two companies to shape a new company that is called merger and aside from that other expansion also involves the buying of one company by other existing company where no new company is formed in which called acquisition(Investopedia, 2014). In the same manner, both merger and acquisition objected to reduce the number of competitors. Moreover, merger and acquisition are seen about equals and slightly difference in a sense that when merger and acquisition happen, most employees remain ... ... middle of paper ... ... is best that an organization provides training and often creates group meeting in order to enclosed relationship between employees. During group meeting, it is essential for every employee to speak up so that all employees got to learn at the same time regarding difference cultures. Aside from that, roles and responsibilities are very important in successful organization. This further tells, though sometimes there is a conflict between employees and they got to think back on the roles and responsibilities’ being assigned to them and what is being expected on them. In this case, in the employees’ point of view, roles and responsibilities are more important than the conflict itself. Therefore, works are still being done in the exchange of conflict as this also helps employees to know more on other members’ behaviors and experties(Brett, Behfar and Kern, 2014).
In spite of the legal difference between mergers and acquisi-tions, both terms are often used together. In international business the expression merger and acquisition, abbreviated M & A, or only merger, has become a general term referring to all kind of activities which are related to the selling and buying of a company. It includes classical mergers and acquisitions as well as management-buy-outs and management-buy-ins, minority equity purchases, joint-vent...
Mergers is when two firms or entities, often of about the same size, agree to become one single new entity or organization rather than remain separately owned and/or operated. This kind of action is often referred to as a ‘merger of equals’. Financially, the stocks of both companies are migrated into a new stock with the new name of the company issued. (CIPD, 2009)
Mergers, acquisitions, takeovers and joint ventures are members of the amalgamation family. One reason that companies often choose to expand is to merge with another company, to take over another company, or form a new company altogether (JV) .A merger is where two companies come together as one company – may be with a new name of the parent company, losing their independent identities. A takeover means that one company buys out the other company. And joint venture is when a new company is born with the parent companies in existence. Amalgamation is the merger of two or more companies with another existing company, or the merger of two or more companies to form a new company. In India, amalgamation as per the Co...
A merger is a transaction involving or more corporations in which stock is exchanged, but from which only one corporation survives. Mergers usually occur between firms of somewhat similar size and are usually “friendly”. The resulting firm is likely to have a name derived from its composite firms.
An acquisition can be defined as the consolidation of companies or assets. This is basically when one company is purchased by another and as a result, no new company is formed. There are several different drivers of a successful acquisition; these comprise of due diligence, strategic drivers, and aligning cultures.
A merger happens when two companies are combined and the resulting company takes the form of the company has bought the other company. Many people will ask why one company buys another company.
Companies merge and acquire other companies for a lot of strategic reasons with different degree of success. The success of a merger is measured by whether the value of the acquiring firm is enhanced by it. The impact of mergers and acquisitions on organization can be small and big in other cases.
Total quality management is “a system of management based on the principle that every staff member must be committed to maintaining high standards of work in every aspect of a company 's operations” (citation). There are eight key principles to consider when discussing TQM: customer focused organization, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making, and mutually beneficial supplier relationships. A customer focused organization is when organizations depend on their customers, they try to understand current and future customer needs, try to meet customer requirements, and make a huge effort to exceed customer expectations.
Many people enjoy working or participating in a group or team, but when a group of people work together chances are that conflicts will occur. Hazleton describes conflict as the discrepancy between what is the perceived reality and what is seen as ideal (2007). “We enter into conflicts reluctantly, cautiously, angrily, nervously, confidently- and emerge from them battered, exhausted, sad, satisfied, triumphant. And still many of us underestimate or overlook the merits of conflict- the opportunity conflict offers every time it occurs” (Schilling, nd.). Conflict does not have to lead to a hostile environment or to broken relationships. Conflict if resolved effectively can lead to a positive experience for everyone involved. First, there must be an understanding of the reasons why conflicts occur. The conflict must be approached with an open mind. Using specific strategies can lead to a successful resolution for all parties involved. The Thomas-Kilmann Conflict Mode Instrument states “there are five general approaches to dealing with conflict. The five approaches are avoidance, accommodation, competition, compromise, and collaboration. Conflict resolution is situational and no one approach provides the best or right approach for all circumstances” (Thomas, 2000).
A merger is the combining of two separate firms to merge into one firm. Usually when two firms merge, the smaller firm will merge into the larger firm. Only the acquiring company retains its identity.
In today’s world teamwork is being utilized by companies across the globe. Employers are seeing the value of teamwork and what can be accomplished when people put the strengths together. These teams consist of people from different cultures with different personalities. Conflict is inevitable when it comes to group dynamics. Conflict resolution is necessary to keep the group functioning efficiently. This paper will analyze group dynamics and focus on conflict resolution by way of communication.
Merger refers to combination of two entity through mutual negotiation to form a third company. Acquisition refers to acquiring of a target company's controlling interest or asset.
In the workplace, disagreement or arguments may arise due to several reasons. This can further result into a state of antagonism or opposition, resentment, avoidance, verbal assaults, and inability to work together. Such may arise due to personality clashes, differences in style, differences in leadership, interdependence conflicts and differences in the background or gender. With reference to the conflict between Norm and Norma, disagreement arose due to differences in styles. This is because Norma was after quick result from the initiated project while Norm believed he could work from home and still meet the expected standard. However, Norma expected full commitment from all the staff under her. For good working relations, conflicts should always be resolved and hence improve good working relationship among the employees both the juniors and seniors. Professionally, conflicts can be solved via two models; circle of conflict and triangle of satisfaction (Susan Holton, 1998).
Total Quality Management is a management philosophy driven by customer needs and expectations. TQM focuses on quality and builds a management method based on full employee involvement. Its aim is to achieve long-term successful management through long-term customer
Total quality management represents both a social revolution in the work place and a rigorously effective approach to professionalism and success. Total quality management is a management system that is an integral part of an organization's strategy and is aimed at continually improving products and service quality so as to achieve high levels of customer satisfaction and build strong customer loyalty .In other words, the true Total Quality organization will eliminate all competition other than from other Total Quality giants. Many companies have benefited from an emphasis on TQM; however, it does require a considerable amount of company wide commitment to be successful . The customer doesn't know what is technically or organizationally feasible. So the key, challenge to a competitive organization, is to raise the expectations of the market place by providing goods and services at quality levels higher than those offered by the competition.