The Skills and Qualities Necessary Required to Establish and Maintain an Effective Working Relationship In this essay I have chosen to explore the skills and qualities
required to establish and maintain an effective working relationship
with my mentor in practice in the role of supervisee. I will discuss
communication skills, willingness to learn, self-awareness,
assertiveness, open-mindedness, reflective skills as criteria of
mentee to establish working relationship with mentor.
The term mentor originates from Greek mythology, was first introduce
in academic and business world of north America (Laurent 1998) used in
United Kingdom with the implementation of project 2000 in the national
health service (Bracken 1989) to help smooth transition from student
to professional. (Philips et al 1996, Grey M and Smith1999). The
dictionary defines a mentor as a trusted counselor or guide. A mentor
is generally an influential, experienced individual with whom mentee
establish a personal relationship and who actively helps mentee reach
their goals. The terms mentorship are designated to staff nurses who
engage in a multitude of roles supporting student nurses in the
clinical setting. (Quinn2000). And reducing the theory practice gap
(Earnsaw 1995). Mentorship is a mechanism that promotes safe and
effective practice, maintains standards and accountability, and
develops nurse practitioners autonomy.
Proctor (1998) has grouped supervisees' skills under three functions:
formative, supportive and normative. Supervisee should be keen,
capable, trustworthy, attentive, ...
... middle of paper ...
...ellor:Acyclical Model.
2nd Edition. London. Roultedge.
Power S (1999) Nursing Supervision. A guide for clinical practice.
London: Sage.
Proctor (1988) supervision: a working alliance. London: Alexia,
Scanlon C, Weir W S (197) learning from practice? Mental health
nurses' perceptions and experiences of clinical supervision. Journal
of advanced nursing 26,295-303.
Watson N. A., 1999. Mentoring today-the students' views. An
investigative case study of pre-registration nursing students'
experiences and perceptions of mentoring in one theory/practice module
of the Common Foundation Programme on a Project 2000 course. Journal
of Advanced Nursing 29, pp. 254-262.
Wong S (1979) Nurse teacher behaviour in clinical field:Apparent
effects on nursing students' learning. Journal of advance learning, 3
,369-378
Healthy working relationships require meaningful conversations. Hood (2014) describe, use of principles of communication; presence, empathy, respect, genuineness, listening, advocacy, inquiry and silence facilitate successful collaboration by establishing healthy and helping relationship between team members and the patient and their family members.
At its core, communication and relationship management competency is about how clearly leaders understand the people they work
Trust is the first one of the characteristics and is very important in our profession. Without trust in our profession we could not accomplish anything. In Chapter on...
There are literally hundreds of desirable traits in the workplace. Of these, one of the arguably most important is to be well-rounded in the workplace. Many skills can assist an individual in being a well-rounded employee. Oral communication skills, written communication skills, teamwork, technical skills, leadership skills, adaptation skills, computer skills, interpersonal skills and analytic abilities are some of the key factors to a well-rounded employee. While these skills all seem to be of equal ability to the well-rounded employee, the scope of this paper will only delve into a few of the skills preceding. Technical skills, oral communication skills and leadership skills will all be detailed in this review in an attempt to help you (the reader) become a well-rounded employee.
Seyfarth reports the conditions which produce engaging, effective work environments generally have the following essential qualities. First condition is an administrator that provides supportive leadership. Second condition is an administrator that allows collaboration within the work environment. Another condition is an administrator that displays respect for each person as individuals. An additional
Furthermore, excellent communication skills are essential for effective performance management [U.S. office of personnel management 2016]. The need for continuous dialogue is essential. Managers should create an atmosphere which is conducive for interaction and work. So that colleagues can be able to share information on the organization’s mission, values and objectives. This leads to efficient and effective performance which contributes in meeting the goals of the organisation
Counseling skills has provided me with a valuable insight into the helping relationship and how it is both created and maintained in order to encourage growth and development in the client. The factors involved within the helping relationship include considering Roger’s core conditions, congruence, unconditional positive regard and empathy as the three main characteristics necessary in a helping relationship. In order to fully incorporate all three of Roger’s core conditions, I as the counselor must be self-aware, as a lack of self-awareness may inhibit truly listening and understanding the client; self-awareness can be enhanced through exercises such as Johari’s window. Counseling skills such as body language and active listening also plays a role within encouraging the client to open up and can help me as the counselor convey empathy.
DeJanasz, S. C., Dowd, K. O., & Schneider, B. Z. (2002). Interpersonal Skills in Organizations. New York: McGraw- Hill. pp. 371- 393, 241- 259.
Today's business world is a very delicate model and can break down with the slightest of ease. One of the most important aspects of a successful business is a good, strong management team followed by a good, intertwining associate team. The two groups serve, as different operational structures yet need to coincide on a very strict level. For a business's employees to be at arms with each other can create a big problem that happens to be at the prime area of business. This area is the area of direct customer interaction. To not keep the customer happy is to douse oneself with gasoline and proceed to striking a match. This problem brings us back to the introduction of trust and professionalism among workers.
Identity two (2) strategies you used to establish and maintain a positive workplace relationship with this person.
This reflective essay has critically reviewed my personal and professional skills that are essential for communication and developing positive relationships with others. It has discussed the skills identified in the skills audit that I needed more confidence in for communication and effective relationships. It has finally linked two communication theories to both skills
By allowing for employees to be increasingly engaged in workplace activities, they are then given the opportunity to develop new skills. Most leaders also encourage for employees to participate in team building activities so that any employee would be more comfortable and have stronger chemistry when working with other members of their respective departments, and with other employees in the company as a whole. Leaders are capable of motivating their subordinates through a series of actions, such as words of encouragement, acts of appreciation, and allowing for employee involvement in key decision making processes in the company. For instance, leaders who appreciate, constantly encourage and assist in the improvement of the tasks performed by their subordinates will be able to build a strong and healthy employer-employee relationship. This good relationship instils the traits of confidence in employees and motivates them to enhance their performance. Excellent leaders commonly try to develop a dialogue or establish open communication with their subordinates. Employees who are well
The workplace is an environment where more and more Americans are spending significant portions of their time. In fact, 25 million workers reported spending at least 49 hours a week at work, (Schabner, 2013). This means that having effective communication in the workplace is becoming increasingly important. Not just to improve business practices, but to improve the quality of both employer AND employee satisfaction. Effective interpersonal communication is the most important aspect in determining the success of workplace practices. Effective interpersonal communication includes practices such as honesty, clarity, and mutual respect.
Each team must be internally effective in order to meet organizational goals. Therefore, managers must effectively manage workforce relationships with other individuals within the organization.