The Role of ICT

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1: Two types of IT system for which failure would be catastrophic

would be, for example, an IT system at a power station. If a power

station IT system went down this could cause power cuts in certain

areas monitored by the system and all kinds of disruption. Another

example could be in industry where IT systems are used to monitor

certain stages of production. If they failed this would be

catastrophic for the organisation, as it would waste time and money.

2: A social impact of introducing computerised information systems

into business organisations may be that some employees would feel

threatened by the new system. They may feel they will be either

replaced or inadequately trained to operate the system, in which case

the organisation would usually provide training. Another social impact

would be that more employees would begin to work from home

(teleworking) the remaining workers or the teleworkers may miss the

social atmosphere of the working environment.

An organisational impact would be that the organisation has the option

of globalisation (advertising/web pages) this would make their product

available to a much more global market, therefore resulting in more

profit (excluding costs of web pages, advertisements etc). Another

organisational impact would be that communication with

suppliers/distributors/advertisement agencies etc would be much

quicker by the use of the Internet and e-mail. This saves time and

money (assuming the system was efficient).

3: During the last few years more and more people have begun to work

from home. These people are called teleworkers.

The advantages to individuals are that they can work flexible hours,

meaning they can arrange their working hours as is suitable for their

needs. Some people may be able to concentrate more efficiently in a

quiet area rather than surrounded by distractions. Working from home

means that time and money is saved from not having to travel.

The disadvantages to the individual would be that it could prove

difficult to work in teams or get help etc. Employees may feel

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