The Quality of the Information in Recruitment Documents

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The Quality of the Information in Recruitment Documents

I discussed HSBC’s key recruitment documents and came to the

conclusion that the recruitment and selection process at the company

was of the up most importance. I now plan to look at these documents

in greater detail.

Ø Job Description

The main purpose of a job description at any company is to allow

candidates to get a brief view of what the job entails. It also allows

candidates to assess whether they think they would be suited in that

particular job. Below is an example of a job description at HSBC:

Role Title:

Transfers and Settlements Administration (Job Number – 1.2.2.5)

Location:

Client Service Centre

Reporting to:

Client Administration Manager

From looking at the above job description we can see that HSBC

include:

- What the title of the job will be

- Where the job will be located

- Who the employee should report to

To include the title of the job is obviously an important part of any

job description. It allows candidates to know what role they are

applying for and if successful, the role they will take on. The

location of the job is also important, as candidates need to know

where to apply. Also if the candidate is successful they need to know

whom they are reporting to and for this reason this information is

also included in the job description.

The job role title allows candidates to get an insight into the type

of duties they will be required to carry out. For the particular job

role in the job description above, employees will be expected to carry

out the following:

- Undertake stock transfers on behalf of HSBC clients with SFA

regulations and strict internal and external service legal agreements

- Undertake trade settlements and correction on behalf of HSBC clients

within SFA regulations and strict internal and external service legal

agreement

- This requires employees to have effective communication skills in

order to correspond with internal and external clients

There is a section in the description that outlines the key

tasks/outputs that the job will involve. These give the candidate a

more detailed view of what is expected from them and allows them to

make a more informed decision as to whether they think that the job is

for them. This also gives candidates a sight into the background of

HSBC and is usually very well detailed and presented.

Ø Person Specification

The person specification outlines what type of person is needed to

carry out the job and specifies any skills or qualifications that they

require. Is also details what qualities and competencies are needed.

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