The Pros And Cons Of Online Espute Resolution

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The increasing use of the Internet worldwide also increases the disputes escalating from Internet commerce. Numerous websites have been standard to determine these Internet disputes, as well as to simplify the reason of disputes that may occur offline. The unpredictable improvement of the use of the Internet makes it probable for businesses to grow their markets and offer services to large groups of e-consumers. Where off-line trades can lead to difficulty and disputes, the similar is correct for online transactions. In other words: e-commerce transactions will sometimes result in e-disputes. To confirm that all parties anxious will feel they can safely participate in e-commerce transactions it is essential that e-disputes are resolved adequately, because doubt over the legal framework may hold back both consumers from purchasing products or services over the Internet, and trader from entering into the electronic market place.
Online dispute resolution (hereinafter—ODR) is a branch of dispute resolution which uses technology to make simpler the resolution of disputes between consumers and traders. It mainly involves negotiation, mediation or arbitration, or a combination of all three. In this respect it is often seen as being the online equivalent of alternative dispute resolution (hereinafter—ADR). However, ODR can also increase these traditional means of resolving disputes by applying advanced techniques and online technologies to the process.
ODR is a wide field, which may be applied to a range of disputes; from interpersonal disputes including consumer to consumer disputes (C2C) or marital separation; to court disputes and interstate conflicts. It is believed that efficient mechanisms to resolve online disputes will impact in...

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... may ask the question whether ODR is merely a passing fad with no real impact on the arena of dispute resolution. The answer to this question is certainly negative: there is a clear need for ODR in the online environment. The Internet and ODR is still in a process of institution building, and even of it takes longer than originally assumed, everything is still in place to develop a global ODR system.
Online dispute resolution has its sceptics and its enthusiasts. The sceptics say given that ODR has not revolutionized dispute resolution yet, it is nothing more than a passing fad. The enthusiasts see an opportunity to develop new resources to resolve conflicts more effectively than today and argue that the Internet and ODR are still in a process of institution building – even if it takes longer than originally assumed – time will come to develop a global ODR system.
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