4.2 Decision-Making Process in Mudah.my Decision making is a process of choosing the best among the possible alternatives. Mudah.my has to be careful in choosing the best alternative as it helps the website in the successful operation of business. In the decision-making process, Mudah.my will face threats and opportunities from time to time. To overcome any of this situation, a decision is needed to make. Some situations require immediate decision who; others on a long-term basis. However, the situation is, the decision has to be made to sustain the organization. The ideal decision-making process of Mudah.my includes 6 stages: 4.2.1 Identifying and diagnosing Problem The first stage is to recognize the problem and solving it. The manager realizes the lack of …show more content…
Once you have committed to putting a specific solution in place, get all of your employees on board and put the decision into action with conviction. That is not to say that a managerial decision cannot change after it has been enacted; savvy managers put monitoring systems in place to evaluate the outcomes of their decisions. In other words, managers should plan their implementation so that it will go smoothly. But at the same time, they should assume that this process will not go smoothly. So they have to identify potential problems and potential opportunities. 4.2.6 Evaluating the decision The final phase in the process of decision making is evaluating the decision. It is the process by which managers must know whether the decisions taken effective or not against these problems. By this, manager can know whether the decision that have been made is success or fail. For getting the results, managers gathering the solution by asking question or feedback from the customer. The feedback will help them identify their weakness and find out the best solution in improve their system or
Decision making can be involved in every situation we experience, even when deciding what to eat for lunch. People and companies are surrounded by countless decisions on a daily basis. Decisions can be contemplated in different ways from different perspectives. By definition, decision-making is the selection of a procedure to weight alternatives and find a solution to a problem. Needless to say, certain situations may require various decision making styles in order to provide effectiveness. A decision-making style is defined as how an individual perceives and comprehends stimuli and the general manner in which he or she chooses to respond to such information. A model of decision-making styles developed by a group of researchers determines that
One of the hardest problems that I faced as a manager was the decrease in sales. In the previous years the sales were much higher. In order to identify the problem, I decided to gather all the information I needed such as financial statements, merchandise, and marketing strategies. After my research I was able to identify the problem, which was the lack of the employee’s’ product knowledge. As a result of stage one, I generated alternative solutions such as hiring new staff or training the current employees, which is considered stage 2 of Rational Decision Making. In stage 3, I evaluated both solutions and decided it was more ethical to train the current staff. Finally, the solution was implemented and the employees were trained. In time, the sales increased and the solution showed effectiveness.
This phase will allow you to hear from others, whether the process has improved the overall problem or improved its outcome. By gathering feedback on the performance of the new process, the organization will attain excellence and begin to tackle other challenges felt by the organization (Nave, March 2002). At the end of each cycle if the constraint is resolved, then it is time to return to Development stage to identify possible new constraints to address and create a process improvement
In order to address the above components, five decision making steps have to be put in place, these are; being attentive, being intelligent, being reasonable, being responsible, and being reflective. The first step, being attentive, involves evaluating the whole situation and coming up with the data and information about the problem at hand. In so doing the following questions are viewed; what facts to bear in mind, what direction to take so as to get the expected solution, and what is the main issue to work on. In the second step, being intelligent, the information is clearly studied to determine whether the collected data is revealing the correct details concerning the problem. Determine the stakeholde...
Decision making plays a central role in management; for some people, management is decision making. However, there are good and bad decision makers in every culture. Good decision makers in every culture are those who learn not only to cope with the ambiguity and uncertainty of reality, but to thrive on it. Historically, managers were able to successfully base their decisions solely on their own experience and their own culture; today such a circumscribed domestic perspective no longer works.
Develop an action plan - outline ways to correct the root causes of the problem, specific actions to be taken, identify who, what,
Continuous monitoring when it comes to processes, by evaluating and monitoring along the way, the early identification of issues gives way for a real time evaluation and solution. As a result, you are waiting until the issue has passed and creating a near miss. Using the simple structure of identification, inventory, intervention, and institutionalization establishing a baseline that will be followed every time. Clear definition of the problem at hand, no matter the complexity, by uncovering the root cause reduces rework down the road. The use of the inquiry perspective will develop my team and resources, creating the best picture of what we are faced with and how to resolve it. Developing and evaluating all possible alternatives is key. Not having a solid evaluation process in place guarantees that we will inevitably fail. Finally, the completion of implementation when it comes to a solution. By failing to fully implement, it is guaranteed the problem will resurface and the process and create rework. By fully implementing the team can make it a programed decision for the
Decision making can be described as a process of making a decision or decisions, based on choices made amongst two or more competing course of actions. The ‘Decision making’ also requires making a define choice between two or more alternatives course of actions that are available.
Every individual will have to make decision every day. Some of the decision will be minor one but some decision will make changes for an individual’s future. Manager of an organization need to be aware of their decision making style as it will direct affect those employee that he or she work with each day.
An employee does an unsatisfactory job on an assigned project. Explain the attribution process that this person's manager will use to form judgments about this employee's job performance.
226-227). There are six steps in the Management by Objectives process (Rue, Ibrahim, & Byars, 2016, p. 226-227). The first step must involve a defined outline of objectives to be accomplished by an employee and the second step entails a course of action to reach those desired goals and objectives outlined (Rue, Ibrahim, & Byars, 2016, p. 226-227). The third step is to actually allow employees to apply the course of actions to outlined objectives or desires and the fourth step is to measure the results (Rue, Ibrahim, & Byars, 2016, p. 226-227). If necessary the fifth step would be to take any corrective action necessary, whether it be improving employee performance or conduct, necessary training or development needed, promotion/demotion or termination (Rue, Ibrahim, & Byars, 2016, p. 226-227). The six step is to chart new attainable goals for the future (Rue, Ibrahim, & Byars, 2016, p. 226-227). It is essential that management communicates effectively and engages employees through the entire process for it to be effective (Rue, Ibrahim, & Byars, 2016, p. 226-227). Employee and managerial full involvement throughout the process so employees are
The decision making process involves; recognizing and defining problems, evaluate the effect of the problem, identifying the causes of the problem, frame the alternatives, evaluating impact, make the decision, evaluate the decision and measure results of the decision. With this information in mind you can make a sound decision.
There is always a problem in an organization that must be resolved. There are many different types of decision making processes that an organization can use to help resolve these problems. This paper will examine some of the different types of decision making processes with examples from four organizations. This includes the decision making processes strengths and weaknesses, as well as comparing and contrasting them with each other. This paper will also describe how a problem can best be identified and described to stakeholders in a manner that is sensitive to their perspectives.
Decision making is a process of choosing from two or more alternatives. A good decision is the one which is consistent logically with all the information one has. A good decision is the one that incorporates all the possible alternatives (Shepherd, & Rudd,2014). A good decision can be taken when one considers all the probabilities associated with the alternatives and considers all the likely outcomes of all the alternatives. Decision- making process consists of some steps. The first step is to identify a problem. It is important to identify the exact problem before considering all the alternatives. The second step is to identify a decision criteria. The third step is to allot weights to the decision criteria. The fourth step is to develop alternatives. The next step is to analyze the developed alternatives. The last step is to implement the alternative. During the entire decision-making process, it is important to evaluate the effectiveness of the decision. There can be two approaches to making a decision- rational approach and an emotional approach (Lerner, Li, Valdesolo, &
Decision making is essential when being involved with a job or company/business. As an employee or employer, there are going to be times where you are faced with having to make a decision. To make these decisions, you would have to use problem solving skills and techniques in order to help you understand the situation you are facing. Ultimately, decisions can either make or break a business. Depending on the situation, company leaders have to respond based on the culture of the company and the severity of the outcome. Decision making plays a role in positive and negative organizational behavior in a variety of ways, including size, training, employees, and conflict. Decisions can adversely affect a company both internally and externally,