The Power of Good Listening Skills

901 Words2 Pages

Listening is the capability to correctly receive and interpret messages in the communicating procedure. Listening is essential to all communicating that is successful, with no capacity to listen efficiently messages are readily misunderstood - the correspondent can readily become frustrated or irritated and communication breaks down.
Listening is so significant that many top companies supply listening abilities training for his or her workers. This is unsurprising if you think about that great listening abilities often leads to: better customer satisfaction, greater productivity with fewer errors, raised sharing of information which then may lead to inventive and creative work.
Many entrepreneurs and successful leaders credit their success to effective listening abilities. Listening is often quoted by Richard Branson among the primary elements behind the success. Powerful listening is a skill that underpins all human relationships that are favorable, spend some time developing your listening abilities and thinking about - they're the building blocks. http://www.quickanddirtytips.com/business-career/public-speaking/how-to-improve-listening-skills Assertiveness means standing up for the personal rights - expressing feelings, ideas and ideas in direct, fair and proper manners.
We should always value the ideas, feelings and beliefs of others by being assertive.
Assertiveness is an important personal and social ability, wishes, needs and desires suitably and concerns having the ability to express feelings. In all of your interactions with other folks, whether at home or at work, with customers, companies or co-workers, assertiveness can let you express yourself in a realistic, open and clear manner, without undermining the rights of ot...

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... May 19, 2014, from http://money.usnews.com/money/blogs/outside-voices-careers/2013/06/20/how-to-be-assertive-and-get-what-you-want-at-work
Interpersonal Negotiation Skills. (n.d.). Interpersonal Negotiation Skills. Retrieved May 19, 2014, from http://www.cnr.berkeley.edu/ucce50/ag-labor/7labor/17.htm
The Necessary Art of Persuasion. (n.d.). Harvard Business Review. Retrieved May 19, 2014, from http://hbr.org/1998/05/the-necessary-art-of-persuasion/ar/1
5 Coaching Skills That Every Manager Needs to Have. (n.d.). TLNT. Retrieved May 20, 2014, from http://www.tlnt.com/2013/06/25/5-coaching-skills-that-every-manager-needs-to-have/
Interview Techniques for Effective Hiring | TIME.com. (n.d.). Business Money Interview Techniques for Effective Hiring Comments. Retrieved May 17, 2014, from http://business.time.com/2013/10/09/interview-techniques-for-effective-hiring/

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