They are able to acquire data from other departments through communication and act upon the data in a way that is likely to set the climate for assurance from the employees. This assurance contributes to organisation effectiveness and job satisfaction amon... ... middle of paper ... ...work well done. In overall evaluation of appreciating employees, incentives add value to one’s job, aggravating the employees to work extra hard hence contributing to organizational effectiveness. Through incentives, the company expects employees to be productive; more so, encourage employees to maximize their efficiency. They offer economic benefits to the employees and in return expect god performance.
Reviews are seen as a powerful tool that can be tied to a company’s overall success; they serve to align staff with the organization’s expectations and priorities. Positive aspects of performance reviews include three main objectives: profitability, improving the working relationship between employee and supervisor, and increasing employee satisfaction. Performance reviews allow the company and its employees to set mutual goals; the reviewer and employee function as equals. Review meetings are prepared as a way to tell the other worker what he or she could do to increase productivity. The key to employee productivity is participatory management and seeking genuine input from employees; workers should have the room to determine and voice their needs.
Advantages and the Potential Outcome of Delegation Learning to delegate effectively is fundamental to managers’ success in the workplace. A competent delegator can empower others maximizing the organization effectiveness and efficiency. Whitten and Cameron (2007) identifies the following advantages of delegation: time, development, trust, commitment, information, efficiency, and coordination (p.467). Time Delegation can improve managers’ ability to get things done. Delegation increases the discretionary time of the manager” by freeing up some time (Whitten & Cameron, 2007, p. 467).
The process of work motivation can initiate performance of employees (Clark, 2003). The best approach to fostering motivation has shown to be the satisfaction of the employees (Heathfield, 2014). Employees are more likely to engage in work when they know what to expect from the work, are given the resources to complete the tasks, are given ample opportunities to grow their own knowledge and within the company, have moderate feedback about their work, and feel like they are an asset to the organization (Shuck, & Wollard, 2008). Also, companies must be sure to avoid things like unfairness and other elements that deter motivation.
A good employee will use learned skills to reach promotions and become entwined into the culture of the firm. After this there will be a focus on individual performance of employees and rewards for not only doing a job well, but to the best of the employee’s ability. Following this phase, there is a time where the employee sees his or her values mirror those of the organization. The employee learns his or her job expectations from the folklore which circulates throughout the business amongst other more tenured workers as well as from formal training supplied by the corporation. Finally, there execution of company norms from the role models presented to the employee and the desired traits of those who are “recognized as winners.” (Kolb, Osland & Rubin, 1995, p. 23) These phases of becoming socialized within the company best benefit the organization when there is an overall consistency during the process.
Therefore, I serve as a facilitator, not a dictator. A1a. Strength: Major Key strengths of participative leadership style are job satisfaction and productivity. When employees are given the opportunity to be involved in the decision-making process in an organization; it increases their morale and gives them the sense of inclusion. The employees will likely develop a sense of commitment to the organization, as well as increase their job performances resulting in overall organizational productivity.
Setting attainable standards and assigning quantifiable goals, while offering positive direction and encouragement will result in job satisfaction. This will create a harmonious atmosphere which will increase the value in an organizations most precious resource, human capitol. Reference Shermerhorn, J. R., Hunt, J. G., & Osborn, R. N. (2003). Organizational Behavior. Content Theories of Motivation.
Good communication flow creates a sense of belonging in the mindsets of the employees. A skills audit should be conducted and it will provide information of requirement for skills updates to STO. Skills development methodologies such as trainings, mentoring etc. With the uplifting of skills, the ability for an employee to perform a task effectively and efficiently increases substantially. This in return delivers business performance and facilitates a positive employee motivation as
Other intangible benefits include the reinforcement of company goals and values, better internal and external communication a positive working and social environment, an improved company image and increased employee loyalty. 1.10 NEED FOR THE STUDY: The need of the study covers the high level of satisfaction leads to organizational commitment. While a low level or dissatisfaction, results in behaviour detrimental to the organization. People will work harder and drive satisfaction of they are given to make their own decisions. The employee satisfaction survey helps companies to determine employees think and identify employee’s needs and concern so that improvements can be made and stronger teams can be formed.
“Excellent customer service is the process by which your organization delivers its services or products in a way that allows the customer to access them in the most efficient, fair, cost effective, and humanly satisfying and pleasurable manner possible”, (Jack Speer, 2005). Customer service is anything which provides the customer with satisfaction before, during and after purchasing and using goods and services. Good customer service provides an ex... ... middle of paper ... ...stomer service is essential in any organization. Its importance has positive implications on the business. Having an excellent customer service will motivate the organization’s employees.