preview

The Poorly Informed Walrus: A Case Study: The Poorly Informed Walrus

analytical Essay
713 words
713 words
bookmark

The Poorly Informed Walrus is a story regarding lack of communication. Old man had a very bad temper and it was known that he can take out his herd. Although food supply was low and the water levels were falling all of the members of his herd were too afraid to let him know. Eventually, a new herd moved in, making the already low food supply lower. Still afraid of the repercussions of the Old Man almost all of the herd left. The shocked Walrus could not understand why.

The Poorly Informed Walrus Case Study

Communication is defined as a process of sending and receiving messages with attached meaning; it is key to a successful personal and professional life. (Schermerhorn, 2012). With communication it is important to realize that it is both …show more content…

In this essay, the author

  • Analyzes how the poorly informed walrus is a story regarding lack of communication. the old man had bad temper and it was known that he could take out his herd.
  • Explains that communication is a process of sending and receiving messages with attached meaning. it is both verbal and non-verbal. not everyone is successful in communicating their intentions.
  • Explains that communication can be hindered not only by individual perceptions but also by interpersonal communication barriers.
  • Analyzes how basil didn't tell the old man about the second herd moving onto the beach because she was afraid of his reaction.
  • Analyzes how basil informed the old man of the receding water lines, but her choice of words and tones made it seem as if was a positive fact.
  • Analyzes how nonverbal communication played a large part in lack of communication. status difference also wreaked havoc on this small community.
  • Explains that before basil could give the old man the complete information about the new herd that had moved into the territory, she could read his non-verbal communication. this clued basil to what his reaction would be.
  • Analyzes how the old man's personality was perceived as abrupt, angry, and short-tempered. perception can change the effectiveness of communication.
  • Opines that the primary lesson in this case belongs to the old man. because of previous situations where truthful communication often led to unsavory results many were afraid to approach him.
  • Opines that allowing for feedback would have been a great way to avoid this situation. if the herd was comfortable with confronting the old man about his abrupt and short tempered attitude, more of the
  • Opines that the old man should work on enhancing the upward channel richness. the downward communication channel seemed to be working effectively.

Defines as a poor choice of words and mixed messages. Basil did in fact inform the Old Man of the receding water lines however, her choice of words and tones made it seems as if was a positive fact. She choose not to illicit a negative response by informing him of the negative effects of the decreasing water line.
Nonverbal communication is defined as facial expressions, hand gestures, bodily language, etc. that can project a person’s feeling or intent without speaking. I would like to note that nonverbal communication played a large part in lack of communication. Status Difference also wreaked havoc on this small community. The Old Man held himself away from his herd on a large rock overlooking the others. Yes, this could be because he held a position of authority. However, it can also come across as if he is better than everyone else.
And before Basil could give the Old Man the complete information about the new herd that had moved into the territory she could read his non-verbal communication. “… eyes snapped open, and he filled his lungs for the mighty bellow.” (Schermerhorn, 2012). This clued Basil to what his reaction would be, which is why she quickly followed up with semi-good news. Avoiding what in her eyes, seemed to be a

Get Access