Communication is how individuals often convey their thoughts, ideas, feelings, understandings and is a two-way process. Interpersonal communication is how individuals “transfer meaning between and among each other” (Robbins & Judge, 2009, p. 355). Not only does a person need to effectively utilize their transmission method to send their message, the receiving party needs to acknowledge what the sender is communicating, as well as the intent. Even if the message is well intended, if the receiver does not sufficiently interpret the meaning, then there will be miscommunication between both parties. This can result in unintended conflict and misunderstanding, which can be unfavorable to a relationship pending the situation. This is why it is necessary to understand the various methods of interpersonal communication and how miscommunication can occur.
D.E. McFarland defines communication as, “Communication may be broadly defined as the process of meaningful interaction among human beings. More specially, it is the process by which meanings are perceived and understandings are reached among human beings.”
Wright et al. (2012) suggest that communication is a process that involves a sender, a receiver, a message and a channel. The sender and the receiver of the communication may be the professionals and the channels of communication may be through hand over’s, emails, phones calls, verbal discussion and other relevant communication channel
Communication is an ongoing process in which individuals exchange messages whose meanings are influenced by the history of the relationship and the experiences of the participants. (Adler, p.384) Communication depends on relationships between the people who are communicating, and on common basics between them. Problems in communications between people may arise due to differences in cultures, perceptions, values, and expectations from life.
Communication is the establishment or a give-and-take of thoughts, ideas, emotions and understanding between a sender and a receiver. It is essential to building and maintaining relationships in the workplace. Some highly productive and dynamic organizations are distinctly different and striking due to their excellent skills in communication.
What is communication? According to Strate. L. (2007) "communication is commonly understood to be an act in which a source sends a message via a channel or medium to a receiver. For many, the ideal form of communication is a process that involves the exchange of information and the sharing of ideas and emotions between individuals, resulting in the strengthening...
Communication serves various purposes, takes different forms, communication has six characteristics, and trains us how to communicate interpersonally. Communication meets people’s physical, relational, spiritual needs and fills identity needs of human needs. Communication naturally follows a certain process and there are three models or theories that describe this process. Human communication is taken to an action where the user encodes message and conveys it through a communication channel for the receiver to encode, an interaction which explains that our message are shaped by the feedback we receive from others and the context in which we are interacting, or a transaction where both people in a conversation are simultaneously senders and receivers.
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).
Nonverbal communication can be defined as the transfer of messages without the use of words. It uses physical movement; such as hand gestures and body language, and also facial expressions; for example, eye contact, frowning, and smiling. Marta Dynel defines nonverbal (NVC) communication as: