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the concept of communication
meaning and functions of communication
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1.1 Definition of communication
The meaning of communication is different in different contexts. Communication has many purposes such as consulting as a process. The term communication also means some human action and also a form of discipline.
The process of communication is a system in which the different entities involved in a particular way. For example, people who are involved in the state and get information through the use of words or signs. Here, people, singing, and other vessels associated entities in a process called communication. The sharing of information is also known as communication. Communication has been considered as a process by which meaning and social reality is created or viewed or shared it is taken as the basis of human society. Without communication, there will be no existence of human society. It is no exaggeration to say that communication is at the heart of human existence. In fact we live in communication. Without communication there is no possibility for social interaction, political and economic activities. In other words we can say that, it is the ability to communicate and social cohesion made possible by the growth of civilization.
Communication is a human act. Although we do not often realize people are always involved in the communication process. Whatever we do it has to communicate meaning. We use communication to express our internal purposes, attitudes, feelings and to describe events and objects in the outside world. Communication can establish partnerships. When people communicate, they will share some feelings, emotions, knowledge, ideas, thoughts etc. with others.
1.2 External Communication
Communication has two types that is external communication and internal communication. External ...
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...e or diverse labor market, the local economy.
Some examples of upward communication performance reports ; they are willing to lower management and reviewed by the top management, suggestion boxes, employee satisfaction surveys, focus groups, meetings with the manager immediately and meetings with top -level management.
Communication Upward ensure that tasks are done on time, provide timely feedback and help keep everyone on the same page with the same vision. Many organizations suffer because they do not have any effective upward communication. Although they have an upward communication system in place, they may not be effective because management can not be studied communications or may reduce or ignore it.
So, my conclusion that the downward communication is more prevalent in the organization of communication.
Works Cited
Management and Organisational Behavior
A healthy flow of upward and downward communication ensures that the communications between managers and employees is complete. For example, in 2010, Kroger surveyed over 200 thousand employees in its “Associate First Tracker survey” and found the feedback both invaluable and “humbling.” Kroger then communicates the findings with their employees who participated which will then generate a new dialog in regard to what the next steps should be (Orgel, 2010). The final channel of communication is the use of horizontal communications between coworkers. This can...
Communication is how we make contact with others and it being understood. It involves people sending and receiving messages from one person to another. This could be from one person to another, over text, email or even a phone call.
This process reminded me of the two forms of internal communication concerning business, which were downward and upward communication. Upward communication is how information flows through a company through a hierarchy. In Dillard’s, the hierarchy would be from the employees to sales managers, to general manager, to corporate and so forth. Downward communication is the reciprocal, where
Organizational communication is a sustainable system of people working together to achieve a common goal, through division levels of stratification according to rank and duty (Everet M. Rogers). Communication is the means whereby organizations coordinate management of material resources and human resources through formal structural pattern of the duties and authority (Robert Bonnington).Communication organizations are sending and receiving various messages in the cluster formal organization or informally from an organization (Wiryanto, 2005). In organization, the communication has provided four distinct directions, downward, upward, horizontal and diagonal. But, I was doing the research about downward communication and upward communication. There are downward communications is much more prevalent in organization than upward communication.
According to Barry (1997) “for communication to be effective there should be both horizontal and vertical communication in any organization” (pg. 67). When superiors and their staff communicate this is considered vertical communication. For vertical communication to be effective leaders need to communicate new policies and procedures properly, goals while at simultaneously being aware of the staffs concerns (Barry, 1997). Leaders should also encourage Horizontal communication, where staff communicates issues between themselves. Effective horizontal communication outcomes include increased feedback and the motivation of the staff (Barry, 1997) Feedback is a critical part of instituting change. When feedback is shared, specified and utilized this helps improve areas that may be
Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).
People communicate to express needs, wishes and preferences, to share ideas and information, to reassure, express emotions like fear, anger, pain, joy and love, getting to know each other, ask questions, share experience’s , gave instructions, share opinion, give encouragement. The nature of communication is very different dependent on the circumstances.
NEWMAN and SUMMER says about communication that communication means to express our feelings, to share our ideas, emotions between two people.
Communication is a verbal and nonverbal way of interacting with another person. Communication can involve two individuals or a group of people speaking with another. Communication consist of telephone, letter, e-mail, and signals. In the form of communication one can be a sender or a receiver. The purpose of communication is to build a rapport someone. There are four types of communication which are verbal (spoken), non-verbal, written and visualization.
Communication is a source of delivering messages form one to another. Through communication people share their ideas, feelings, thoughts and emotions. Man carries out his needs and also helps others by knowing each other.
Communication in all is the procedure of sending and getting messages that empowers people to share information and skills. Although we typically recognize communication with speech, communication is made from two measurements - verbal and nonverbal. Verbal and Nonverbal Communication is an extremely important part of our everyday lives. It is how we convey our thoughts, feelings, emotions, and state of mind to other people. Communication sounds simple enough, one person exchanges a thought while the other listens, and vice versa. However, communication is much more complex than the way most people perceive it. There are endless reasons and purposes for communication, and additionally there are numerous ways to communicate.
While working at Borders, I experienced quite a bit of upward communication. Employees liked taking their messages to me, I was seen as one of the managers that listened. I would also try to meet their needs by communicating these messages to my ge...
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
Communication is defined as “the act or process of using words, sounds, signs or behaviors to express or exchange information or to express your ideas, thoughts, and feelings to someone else.” From that description, communication can be characterized as anything that can be used to get a message or a piece of knowledge from one individual to another. Communication helps humans to function orderly and productively. Without communication, the evolution of religion, government, art, clothing and much more would not have been possible. This makes communication a major cause of the evolution of human society with the solitary purpose: to inform and provide new information to others. Communication allows us to understand and gain knowledge and understanding of information.
Communication which flows from the superiors to subordinates is known as downward communication means a process of starting communication process from upper level to lower level. Group leaders and managers use it to assign goal, provide jod instruction, explain policies and offer other feedback about performance. Managers can do this in various ways such as via speeches, messages in newsletter, e-mails, leaflets, bulletin boards, memos and others. When the managers of the organization assign goals to their employees, they are using downward communication. The downward communication occurs when information and messages flow down through an organization's formal chain of command or hierarchical structure. In other words, messages and orders start at the upper levels of the organizational hierarchy and move down toward the bottom levels. Responses to downward communications move up along the same path.In an organization structure, the superiors utilize their abilities to attain the desired targets which mean that they may be engaged in issuing commands, directions and policy directives to the persons working under them at lower levels. When engaging in downward communication, managers must explain the reason why a decision was made. One study found employees were twice as likely to be committed to changes when the reasons behind them were fully explained. Although this may seem like common sense, many managers feel they are too busy to explain things or that explanations will “open up a big can of worms.” Downward communication is to provide relevant information, orders, instruction to subordinates. Downward communication is called as instruction type communication system.