The Influence Of Organizational Culture

Introduction While the degree of organizational culture varies throughout every agency, according to Kubilay Ocal, there is a clear link between organizational culture and an organizations performance. (2011). Neubert and Dyck define organizational culture as “the set of shared assumptions, values, and experiences that influence the ways in which individuals, teams, and groups interact with one another and work toward company goals” (2014). Consequently, these shared assumptions and values are highly influential on an organizations performance. Furthermore, leaders in organizations have a substantial impact on how an organizations culture cultivates. When Robert Behn asks the three questions regarding micromanagement, motivation, and measurement,

(Standards) This creates a large discrepancy since large amount of work we do for the participants is not work that we are being measured on. (Warmth and support) Management does not ask how many evictions we have helped avoid or how many participants are housed due to our assistance. (Leadership) Manager’s measure on how many annual recertification’s are completed each month, and regardless of what else is done, if 90% of your caseload is not complete then the housing specialist is at fault. (Rewards) On the other hand, the human resource department has recent started up a program where employees can be nominated by peers as exceeding job expectations and receive free personal time

We use calendars for every event, meeting, or appointment with participants. In a few cases, if participants show up without making an appointment first, they may be turned away as their housing specialist may have someone else on their calendars. There are also bi-monthly meetings with managers, weekly meetings with sub-departments, and quarterly meetings as departments. On the other hand, the organization also has a clear external focus. The entire purpose of the organization is to help low income participants in the local community. For this reason, all of the workers in the organization contribute to assisting the organizations vision of creating opportunities for low-income families in the community to have affordable