Value to me is something that exudes usefulness, worth, and posses a benefit or help. Furthermore, value is something that is considered important and beneficial and employs much loyalty from me on my behalf. Value consists of something that contributes to the overall satisfaction in what I believe in and perceive as important to me. Value is defined as a product or service that is perceived by a customer that meets or exceeds the customer 's wants or needs measured by a customer 's willingness to pay for it. Additionally, value commonly depends more on the customer 's perception of the worth of the product than on its intrinsic value (Business Dictionary, 2016).
Many people desire brand named items but many times they look at the price
…show more content…
I am no way the materialistic type but I do value things that are pretty, of quality, trendy, and sometimes costs essentially more than what I could possibly get someplace else for cheaper. However, I have to ensure that the product of my choosing and worthy of my purchase has many attributes such as the type of fit or look I want, the material is of quality and feels nice on my skin, it has to make a statement and reflect my personality, exemplify brand loyalty, the price is worthy of my purchase, the items comes highly regarded and has many pros versus cons, it must catch my eye, and I must thoroughly enjoy it. Ferrell and Hartline (2014) acknowledges that, customers tend to have attitudinal and emotional attachments to brands that create value. One essential common type of brand value is brand loyalty. Moreover, brand loyalty is something that exhibits a positive attitude toward a brand that causes a customer to have a consistent preference for that brand over other competing products or brands within a certain product …show more content…
Furthermore, that means having a culture that is geared to learning and responsiveness and employing enough of the correct physical, human, and financial resources. Therefore, it is necessary to place your customers first and give them, and other stakeholders, a reason to value your company (Springall, 2005). Another necessary element to foster in customer value is ensuring that the business properly trains its staff about the products that are offered so that they can better serve the customers. When staff are knowledgeable it helps promote and generate more business because customers feel less leery in the items they purchase. Therefore, the business staff should also have increased knowledge and information about details about delivery, warranties or other customer questions. Likewise, by seeing that the staff fully knows the many varying aspects of the business causes customers to feel more secure and satisfied in their
... if there is a personal attachment to that object specifically. There has to be a special connection for something to have meaning and not value alone. Unfortunately, there is still some misunderstanding when it comes to value and its meaning because I still see value as a personal attachment as well which makes both words intertwine again. It’s still not clear how value can be represented through organic unity with all the complexity to make something exist. Value is what I still visualize as something of measurement or objects that have meaning in a non-personal manner. It should be a simple definition just like how we believe in theories thought of by scientist as well as religious faith. In the end, we accomplish the overall objective of evaluating the definitions and applying them to our life to see if we can provide more value and meaning in this case we did.
Without good customer service and keeping your promises, your company would have loyal customers. According to 5 Focusing Steps, “If you’re not yet sold on the idea, consider that a 2 percent increase in customer retention has the same effect as decreasing costs by 10 percent. Not only that, but it costs over six times more to get a new customer than it does to keep one.” Customer satisfaction should be a golden rule of all companies.
Customer value is defined as "the perceived benefit of a product, used by customers to determine whether or not to buy the product" (Lussier, 2006). I do believe that most customer's focus on creating customer value. It is an aspect needed in order to sell anything. A customer would not buy something if she or he did not see the benefit in buying it, therefore, organizations strive to create customer value because they need the customer to see a benefit and to buy the product.
As you can see from the points above it is vital to give good customer
"A value determines what a person thinks he ought to do, which may or may not be the same as he wants to do, or what is in his interest to, or what in fact he actually does. Values in this sense give rise to general standards and ideal by which we judge our own and others conduct; they also give rise to specific obligations” (CCETSW,
1: Have knowledgeable experienced business staff and services to answer all the questions asked by the customer.
Customer is the main asset for our company. Customer is Always Right is one of our motto. According to W.Martin in Managing Customer Service, you cannot manage a quality service organisation unless you understand the nature of what you are providing, fully realise what your customers want from you and how they perceive you from the start. How well does we understood the customer needs? We applying 4 main criteria in handling customer namely understood, welcome, important and comfortable.
Weinstein, A. (2012). Superior customer value: strategies for winning and retaining customers (3rd ed.). Boca Raton, FL: CRC Press.
In this essay it disused the link respectively between value theory and distribution theory both in classic political economic school, Karl Marx political economic school and Knut economic school. And then it provided evidence to illustrate the correctness of the contention. Moreover, it expounded the common element between different view of value and distribution in these three theories. At the end of essay, it summarized the main idea of this essay.
In order to fully understand the two classifications of objects I previously stated, a knowledge of value is required. Value is the measurement of how desirable an object is. There are two basic types of value; emotional value and monetary value. Emotional value is the value of an object to a specific person or group of people. Monetary is the value of an object in currency or trade. For example, one can trade in a car for a new one, or they can just buy it.
We can build customer loyalty by revealing the values to the customer. Customers will often go out of their way to support companies that share their values. We can build employee allegiance by revealing the values to the employees.
Consistently offer to our customers with impeccable service by demonstrating warmth, graciousness, efficiency, knowledge, professionalism and integrity in our work.
Value- It includes providing products and services and how Mr. Price add values to customers.
Customer Value is important to my company. My Company knows who purchase their goods and services and why these consumers view our offerings as having the highest value to them.