Service Marketing This life is quite challenging if we look at things from a different perspective in terms of responsibilities that we have to shoulder at almost all the stages of our lives there are a number of social and personal and private commitments that have to be met quite religiously. Personal commitments are those, which you take on yourself. These are the things that are required to be done to get somewhere in life and to live the life to its purpose and to make things much more meaningful. This may include taking in time to teach you about different cultures and providing for detailed description. We live in a highly global village where almost everything is interlinked and the diversity of cultures requires us to exhibit some sort of an understanding about certain basic issues pertaining to various material. We do need to be well aware of the changes that may come about and should be able to relate to them. We as members of the society need to shoulder some responsibility and, our personal commitment to valuing diversity is dependent on the learning experiences gained and they also determine as to what extent we should go to achieve any and all of this. These commitments are all real and the need of the hour is to be creative and innovative in our thinking most of all to make it all fun and worthwhile as well to make it all last. Change is something that is part of trend and that is what the entire evolution depends on and that is why the due diligence process is so highly emphasized. We may come across various people in our lives that learn through to experience and have armed their arsenal to make their survival easier. These are the people who have shown that the diversity is a necessity today at all levels and ...
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...world knowing things is important because our responsibilities and commitments are that much more emphasized and important. All of us have the options to join a work group that is diversely represented and this way we can take the time to tell others about diversity, or examine our own organization’s commitment to diversity. It is a process that has to be examined rather critically all along. Louise Shumate has written time and again about mixed Japanese and American culture and has reflected upon the process of diversification all along. Learning is such an important tool that by using it we are more at bay and that is why a common example is that some of the best teachers who are way older than their pupil, are able to relate to the much younger students unlike anyone else and can offer a lot due to their experiences due to diversity of their personal agendas.
So many lessons and skills can be learned from the topic of diversity. Learning about different cultures and diversity can strengthen a child 's sense of self as well as the sense of others.Keeping diversity in class can also educate the children on the differences in the different cultures in the world. This allows them to see different living conditions, taste different foods,and experience different traditions. A final reason to keep diversity in the classroom is in doing so betters the teacher being self-aware of diversity can prevent any bias acts being taken in the class. It reminds the teachers to stay open minded and equal toward any and every student that is getting an
Ironically, one of the “catch-22” takeaways from the overall exchange program and from the final reflection conference was that as much of a great and insightful experience it was to experience a completely different culture or perhaps be exposed to a diversity of cultures all at once, it also reinforced this idea of “difference” and “separateness.” All in all, though, the student-exchange program provided a taste for open-mindedness, awareness and hope for the future, and also a vision for what a multicultural world could truly be like without prejudices and racism. When it comes to teaching, I think it is important to address differences in the classroom, and as a teacher, I feel it is my duty to encourage my students to see the beauty in such differences as opportunities for possibilities. I feel it is important to recognize one’s heritage, race, and values, but I also feel that at times, it is equally important to detach oneself from such in order to allow for one to be exposed to new perspectives and alternative ways of life.
Sociocultural factors embody the various culture aspects in which a business functions. It is of great significance that a firm has the ability to appeal to the culture that they are working within as it reflects their customer knowledge, determining their performance (David & Fahey 2000, pg. 113). One central issue in regards to sociocultural factors playing an important role in a business’ marketing mix is firm’s ability to adapt marketing strategies in regards to demographics. The universal aging population is a clear indicator of marketing strategies for airlines companies to evolve so that it caters to the needs of the population as a whole. In addition, with Qantas operating as a global company and multiculturalism as a universal force, it is crucial to cultivate innovative marketing plans to accommodate the diverse preferences and needs of other cultures (Teo 1994). As cultures differ in their forms of attitudes and behaviours, consumers coming from these diverse cultures, backgrounds and countries are susceptible to dissimilar intensities of service anticipations (Donthu & Yoo 1998).
Ugbu, J., U. (1992). Understanding cultural diversity and learning. EDUC 160 Urban Education (Spring 2014, pp. 213-228)
Students who are enrolled in elementary schools with a diverse population usually develop an understanding of insights and perspectives of children from different backgrounds and learn to function in a multiethnic, multicultural environment (Morrissey, 2014). Therefore, students need to learn how to interact in diverse environments. Teachers face challenges of making lessons and instructions “culturally responsive” for all students to avoid favoritism (Griner, 2012). Some students’ cultural backgrounds may have a negative impact on them in a modern classroom (Burt, 2013). It is imperative for elementary school teachers to be knowledgeable of different cultural beliefs and practices to help students adjust to traditional classrooms (Nigma, 2015). Defining the
These lessons are important in the classroom for several reasons. First off, we as teachers need to find ways to make sure that students from all ethnic backgrounds are included in classroom discussions and that they have the ability to apply themselves to the material taught in the classroom. However, teachers also need to realize that these practices need to be implemented so that stereotypes among the different cultures do not
As an educator one must understand that the children you will be teaching will all come from different backgrounds, different ethnicities, different homes with different values. No one student will be the same, and no one student will learn the same. The role of a modern educator is to harness this idea of diversity and channel it into a positive learning atmosphere for children of all backgrounds. “I define culturally responsive teaching as using the cultural knowledge, prior experiences, frames of reference, and performance styles of ethnically diverse students to make learning encounters more relevant to and effective for them” (Gay, 2013, p.50.). The hope for all teachers is to capture the minds of their children, as educators we must learn how our students learn, adapt to their skill set and channel our curriculum to their strength.
There are many different forms of diversity that effect human behavior and the culture of companies. These many different values, skills and abilities, ages, and occupations will be a challenge for managers today to find creative new ways to incorporate each individual’s ideas into their business and to create a productive culture that values every form of diversity.
Diversity in classrooms can open student’s minds to all the world has to offer. At times diversity and understanding of culture, deviant experiences and perspectives can be difficult to fulfill, but with appropriate strategies and resources, it can lead students gaining a high level of respect for those unlike them, preferably than a judgmental and prejudiced view.
In order to survive in the competitive environment of today’s business world, it is imperative for organisations to cope with uncertainty and unrest. The strategies pertaining to survival /coping are the result of accumulated/ acquisition of new knowledge that occurs through learning (Bhaskar & Mishra, 2014). An organisation’s ability in learning, applying and spreading new insight has been persuaded as the fundamental strategic capability (Fiol & Lyles, 1985). Bontis et al. (2002) noted that in order to continue to exist in today’s complex environment, organisations must learn efficiently and effectively. The rate at which individuals and organisations learn is the leading source of competitive advantage (Stata, 1989). Thus, learning is pondered
The world is currently undergoing a cultural change, and we live in an increasingly diverse society. This change is not only affect the people in the community but also affect the way education is viewed. Teaching diversity in the classroom and focusing multicultural activities in the programs can help improve positive social behavior in children. There is no question that the education must be prepared to embrace the diversity and to teach an increasingly diverse population of young children.
There is no doubt that the business world is changing rapidly and that many factors are also simultaneously interacting. Perhaps these factors are created by cultural diversity.
In fact, at schools there is a lot of diversity. In the classroom cultural diversity should be appreciated because they will want to learn more about themselves and their culture (Borkar). Different groups means that there will be a wide variety of topics to discuss. This benefits the students because they can learn about the many different perspectives of the world around them. They can learn different ways of thinking and n...
Customer service has been around for many years. When customer service first came into place in the business world, it was in stores. In society today customer service is with any job with any company. “Customer service is not a department, it’s everyone’s job. -Anonymous”. (Walter). Customer service is taking care of your customers. Every customer needs to be treated the same with excellent customer service no matter the business or the age of the customer. All employees need to adapt to each customers’ needs in order to provide the best experience possible.
Marketing and branding, two of the most common used words in the contemporary world, is closely linked to each other without doubts, but the importance of branding to successful marketing is enquired to measure in term of the question. In fact, various people have different ideas on marketing and branding. For most of people, or customers, the two are normally combined in their minds or even equal to each other. For example, people could raise Apple as the answer for both questions of "what is good branding" and "what is successful marketing". In fact, they are two separate topics on academic, and branding is just one of the numerous marketing activities apparently. However, the perception of consumers might be a good guide to answer the question.