Introduction: What is Organisational Citizen behaviour and what significant difference does it make to an organization if any? Do we have the general definition or is it very difficult to articulate one in global business? Will OCB disturb the overall mood and performance of the organisations; will a high function people perform better in OCB? Does OCB impact, low-level employees or all staff, including all levels of management? Could some theories seem utopian and unrealistic considering the multilevel aspects of human behaviors, especially in terms of our family life, can I high functional people who demonstrate a high level of OCB in organizations, manage home life reasonably well too? What type of influence do externals, things like cultural norms and societal traditions have on the implementation …show more content…
P. 809) ‘Organisational citizenship behaviour (OCB) includes employees’ discretionary actions not explicitly recognized by formal reward systems that in the aggregate promote the effective functioning of the organization’ alternatively (Robbins, 2014. p. 21) ‘Organisational citizenship behaviour (OCB) is discretionary behaviour that is not part of an employee’s formal job requirements but nevertheless promotes the effective functioning of the organisation.’ Raver, Ehrhart and Chadwick (2012), Definition goes beyond the individual to groups. It 's established groups who demonstrate positive OCB do better than ones who do not. (p. 616-637) I understand OCB as the employee undertaking behaviours that require supplementary contemplation outside job descriptions in places of work. Especially in terms of positive and beneficial behaviours, for all concerned and consequently building healthier outlooks and more positive environments for organisations. This positive environment has a beneficial effect on all aspects of the organisations. Teal (2013) In its simplest form it involves extra role behaviour in the workplace. (p.
In analyzing these points I will follow the order as shown in the text book starting with the Organizational Culture, which refers to a system of shared assumptions, values, and beliefs that show people what is appropriate and inappropriate behavior, and is more effective on employee performance than organizational rules and regulations. Organizational Culture Profile (OCP) represents culture in seven distinct values which are the follow: innovative, detail oriented, team oriented, people
I believe Civic Leadership is the right and beneficial course for my peers and myself to take next year before leaving Middletown North. For us young, dumb, broke, high school teenagers, it is important for us to have leadership and take pride in everything we do in our everyday lives. It is important to take advantage of the opportunity of this course to develop leadership skills as well as skills necessary to succeed in future endeavors. I think I am a good fit to work collaboratively with the school, community, and the entire student body. My responsibility and dedication play a tremendous role in the student I am, as I am hoping it will in the civic leadership program.
The meaning of citizenship as a concept varies significantly for each individual-this meaning is directly influenced by factors such as age, ideological beliefs and socioeconomic class. Due to this difference in perspective it is difficult to pinpoint exactly what citizenship entails concerning the balance between the freedoms that we experience as citizens and the responsibilities that we must each fulfill in order for a democracy to function with stability and efficiency. This has become an issue in modern society as some citizens (particularly those in the millennial cohort) shrug off traditional duty based citizenship norms such as voting in elections, paying income taxes and obeying the law- for more “engaged” forms of participation such
The definition of OB can be found in the textbook for Organizational Behavior (Hitt, Miller & Colella, 2011), but OCB can essentially be summed up as how far an employee or ‘associate’ is willing to go, using their organization’s guidance on good employee behavior and expectations in order to perform their duties and jobs. This also includes how much help that associate is willing to give others, seek out others when needed, and willingness to take steps to help improve the performance of their jobs and the efficiency of the company. This may or may not include customer service and as the text also states, “expending extra effort to bring positive publi...
Langton, Nancy, Stephen Robbins, and Timothy Judge.Organizational Behaviour: Concepts, Controversies, Applications. Fifth Canadian Edition. Toronto: Pearson Canada, 2009. 141, 574-84. Print.
Exemplary leaders have a profound and positive influence on the commitment and performance of their followers. In order to achieve and sustain success exemplary leaders have to effectively communicate a clear vision, cultivate a team environment and establish cooperative goals. Coach Boone displayed several actions and behaviors that represent The Five Practices of Exemplary Leadership.
McShane, S.L., Olekalns, M. & Travaglione, A. 2013, Organizational Behavior: Emerging Knowledge, Global Insights 4th ed., McGraw-Hill, Sydney.
...vior. Penner et al., (1997) also found that the various intrinsic and extrinsic motive of the employee drive them for OCB.
It is a well-established reality that organisations in the world today can no longer survive without focusing on their employees. If they have to be at the competitive edge, they have to invest in human resources, and placing their employees on top priority. This notion has led to the strategies that, most organisations are pursuing through employee management. To achieve the optimum performance of employees, organisations must motivate their employees, and engage them in activities that will benefit and help employees in achieving their predetermined goals and objectives. In order to achieve this, it is imperative for managers to set in motion work conditions that will help employees to achieve satisfaction of their job, low turnover and absenteeism rate and promote the environment that promotes the organizational commitments and organizational citizenship behavior.
J. Richard Hackman, Edward E. Lawler III and Lyman W. Porter Perspectives on Behaviour in Organisations, McGraw Hill 1983
What drives motivation? How far will one go to achieve their goal? Does it mean compromising their ethical beliefs or will they succeed following their ethical compass? For many, they will do just about anything, include being unethical. No boundary, no barrier, no obstacle will stop them. A great example is Margaret Tate, an Executive Editor in Chief of a book publishing firm from the movie “The Proposal”. The movie depicts various management and observation behavior concepts covered in Organizational Behavior such as communication process model, power and counter power, the MARS Model, and values and ethics.
Organizational behavior is the study of the many factors that have an impact on how people and groups act, think, feel, and respond to work and organizations and how organizations respond to their environments. (George & Jones, 2005) Organizational behavior is particularly important to managers, who are responsible for supervising the activities of one of more employees.
Organizational behavior is a field of study that investigates the impact that individuals, groups and structures have on behavior within an organization for the purpose of applying such knowledge towards improving an organization’s effectiveness. Organizational behavior is dependent upon many variables. It incorporates many areas of study such as psychology, sociology and anthropology. These disciplines are important in trying to manage new and existing challenges in the workplace. Two examples of current workplace challenges are workplace diversity and the constant struggle to balance work life and home life.
In this section of the report, I will be discussing the meaning of corporate citizenship. I will be explaining how companies can be considered good corporate citizens and taking into thought Corporate Accountability, Corporate Governance and the 3 Pillars of Sustainability, and why companies would need to change the audit model.
One of the main courses of this semester was to learn various organizational behaviors that are conducted in real business environment. By learning this course, we could understand our future colleagues and ourselves better. Throughout the semester, every week Ashley Hughes gave us an interesting lecture about different topics of oranisational behaviors. Along with the weekly lectures we also had a group presentation that gave us the opportunity to apply the lessons and techniques learnt in our professional and personal lives.During the course of this semester, Organizational Behavior has highlighted numerous topics, which concentrated on investigating the impact that individuals, groups and structures have on behavior within an organization and how their behaviour affect the performance of the organizations for the purpose of applying such technique towards improving an individual’s or an organization's working effectiveness (Jontymagicman, 2012). In this reflection paper, I will discuss the essential areas of organizational behavior: the influence of motivation, managing change and individual learning at an organization.