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Employee engagement eassy
Employee engagement eassy
importance of hrm in organization
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Human resources management has long been of great significance in healthcare services. Health care is a labour intensive industry with huge workforce. Its quality is highly people-dependent. Poor manpower management in health care can lead to high economic and human costs. As such, human resources management is a core strategic function in a healthcare organization to provide the public with high quality medical services at low cost with high accessibility in the modern society.
Regarding the vision of and values cherished by the Hospital Authority (HA) that are “Healthy People, Happy Staff, Trusted by the Community” and “People-centred Care, Professional Services, Committed Staff, Teamwork” respectively, people including patients and staff are the common key factor in the delivery of services.
New Territories East Cluster (NTEC) led by the major acute hospital, Prince of Wales Hospital (PWH), won the “Human Resource Excellence Award 2012 – Employee Engagement” organized by the Hong Kong Institute of Human Resource Management, demonstrating their effort over the past
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PWH Human Resources Section has been dedicated to creating a caring culture. As such, an emergency support team is formed to provide psychological assistance to staff. Simultaneously, some staff is appointed to be the Communication Ambassadors to help convey comments of different staff groups in various forums to the top management. In this respect, more interaction can be attained with less hierarchical barrier between each grade and level of staff. Open communication can cultivate trust between managers and workers when emphasis is put on mutual understanding rather than merely top-down
Human resources management is defined as, the [process of evaluating the needs of a business or organization with regards to employees, especially in hiring, recruiting, motivating and compensating employees.1 One of the major roles of this function involves
Health administrators across the country face the dilemma of hiring the best employees and retaining them. The industry face trends in the workforce which is making recruiting difficult, turnovers rates are high, and are resulting in high costs. The administrators are facing heavy competition between their organizations and others to the point that retention of established employees is the first line of defense.
Fred J. B. & Fottler, 2011.Fundamentals of Human Resources in Healthcare. Health Administrative Press, Chicago, Illinois. Print.
Organizations’ other resources can be hired, retained and discarded at any time but human resources needs special treatment. It needs to be carefully hired, deserve an extra effort to retain it and requires training & development to upgrade and improve its capabilities. Other resources depreciate with the passage of time but when the human resource gains more and more experience, it becomes more beneficial for the organizations. These characteristics have brought human resources to be the central element for the success of an organization. (Mohammed, Bhatti, Jariko, and Zehri, 2013, pg. 129, para. 2)
Human resources are the present focus of attention in health systems strengthening and public health policies.[1-3] Strategic planning is essential to assess efficiency of human resources and health services, being an effective tool to address innovative solutions within health systems.[4-6] Although the organizational environment is recognised as an important factor in health services functioning and development, external environment continuous modifications challenge decision makers and practitioners. For health professionals, this environment could be described by a constant technological evolution, a growing search for patient-focused care and empowerment of citizens, particularly in terms of health knowledge.[7]
Health care is an ever-evolving field. Being a healthcare organization in the modern day means that one must keep up with the changes and strive to keep a competitive advantage at all times. In order to stay at the forefront of healthcare, an organization must rely heavily on its human capital. “Having human resources with the right skills at the right time does not happen by accident (Fried & Fottler, 2015).” Properly training and developing employees is very significant in ensuring an organization has a strong foundation. Training and development affect every role and has the power to make a company if done well, or break it if done poorly.
Fallon, L.F, & McConnell, C.R. (2007). Human resource management in health care. Sudbury, MA: Jones and Bartlett publishers.
Human Resource Management is defined as the process of managing human talent to achieve an organization’s objectives (Bohlander & Snell, 2010). A more detailed definition is given by the Society for Human Resource Management which states that “human resource management is the function within an organization that focuses on recruiting, managing, and providing direction for the people who work in the organization” (Schmidt, 2011). The role that human resource management plays is the most vital in all business organizations. This importance is easily seen in running a health care facility. Human resource in health care is important in improving the overall patient health outcomes and the delivery of health care services.
Fallon, L.F, & McConnell, C.R. (2007). Human resource management in health care. Sudbury, MA: Jones and Bartlett Publishers.
The success of any business organization, in the challenging environment of the new millennium, lies in the effective human resources management (HRM) practices. Effective control of human resources provides the companies with a reliable competitive advantage (Mazen & El-Kayaly, n.d.). Similarly the human resources management practices in the health care sector are more important for the effective health care delivery of any health care system. There is also a remarkable effect of globalization of goods and services on the country’s approaches to...
The SBC 's Mission is to always have an excellence in the health care they are providing. Thus, this is the driving force for South Bend Clinic 's staff and related organizations. As Drucker (2008) explains, it is the responsibility of the leader "to make sure that everybody knows the mission, understands it, and lives it" (p. 13). The health manpower care analysis on one organization provided important learning insights and put emphasis on, how should we take excellent patient care, which can be possible by providing top class treatment to patients, achieving success on the new technology skills in medicine, and delivering the highest quality patient care to their patients and staff. Lastly, the analysis discloses the various strengths, weaknesses, opportunities, and threats, but if the organization manages manpower planning and new heath care needs, which will serves the success key foe the
Human resources are the function within a company’s organization that monitors the availability of qualified workers. They recruits and screens applicants for jobs help select qualified employees. Some of those roles are focusing on recruitment, employee performance management benefits, compensation, training and retention in an organization. All this is the human resources manager needs to provide a high return on the company’s investment in its people. A human resources manager also deals with the employee relations, resource planning and administrative personal functions. They also deal with hiring, firing, training and other personal issues. A human resources manager also deals with safety, employee motivation, communication and all the administrative stuff. A human resources manager is one of the most important jobs in any health care organization.
Human Resource Management (HRM) is fundamentally another name for personnel management. It is the process of making sure the employees are as creative as they can be. HRM is a way of grouping the range of activities associated with managing people that are variously categorised under employee relations, industrial/labour relations, personnel management and organisational behaviour. Many academic departments where research and teaching in all these areas take place have adopted the title department of human resources management. HRM is a coordinated approach to managing people that seeks to integrate the various personnel activates so that they are compatible with each other. Therefore the key areas of employee resourcing, employee development, employee reward and employee involvement are considered to be interrelated. Policy-making and procedures in one of these areas will have an impact on other areas, therefore human resources management is an approach that takes a holistic view and considers how various areas can be integrated.
Human resource management is the strategic and coherent approach to the management of an organization's most valued assets - the people working there who individually and collectively contribute to the achievement of the objectives of the business. The terms "human resource management" and "human resources" (HR) have largely replaced the term "personnel management" as a description of the processes involved in managing people in organizations. Human Resource management is evolving rapidly. Human resource management is both an academic theory and a business practice that addresses the theoretical and practical techniques of managing a workforce. (1)
Whether an organization consists of five or 25,000 employees, human resources management is vital to the success of the organization. HR is important to all managers because it provides managers with the resources – the employees – necessary to produce the work for the managers and the organization. Beyond this role, HR is capable of becoming a strong strategic partner when it comes to “establishing the overall direction and objectives of key areas of human resource management in order to ensure that they not only are consistent with but also support the achievement of business goals.” (Massey, 1994, p. 27)