The Importance Of Effective Communication In Business

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Dwyer (2012, p.632) explains that communication is any behaviour, verbal or nonverbal that is perceived by another. (Wikipedia 2014) Communication has been derived from the Latin word "communis" which means to share.
Dwyer (2012, p.3) Knowledge, feelings or thoughts are encoded and sent through a channel from at least one person and received and decoded by one other person.

Effective communication in business is important when it comes to the businesses success. Every part of a business requires communication either between colleagues, employer, customers and stakeholders.

The communication within a company may change throughout the years by employing new staff members or changes in structure and society. Many companies have adapted to …show more content…

This communicates that the recipients is uninterested and allows the sender to believe that the receiver is uninterested in the message. Folding of arms says that the person is not open to what others have to say, and slouching says that you are bored or discouraged.
Tone: Runion (2003 p.25) communicating with your voice by pitch, volume, and inflection, tone of voice provides clues to the receiver about your feelings of the message. For example, tone of voice can indicate sarcasm, frustration and also agreement with the sender or receiver.

Time: Respecting the time of co-workers and the employer is important in business; it can tell a lot about a person’s respect for others and the situation. (Hopkins 2011) “A person who is consistently late may not be well organized; the person who is kept waiting may feel that he or she is not highly regarded by the other person.” Being on time shows respect for others’ time and contributions.

Overcoming non-verbal communication barriers the following can be done:
• (Cherry 2014) Ask Questions About Nonverbal Signals: If an employee/ receiver is confused about the senders nonverbal signals they should ask questions or by repeating back your interpretation of what the message was and ask for

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