The Importance Of Cultural Diversity In Organizations

1. Introduction

Developing and improving production depends on how cross-cultural relations are conducted, what begins by understanding the true meaning of appreciating demographic and cultural diversity. This is much more than tolerate and deal impartially to people of different racial and ethnic groups. The true meaning of appreciating diversity is respect, enhance and enjoy a wide range of cultural differences and individuals. Therefore, the goal of a diversified organization is that people from all cultural backgrounds achieve their full potential, without being limited by group identities such as gender, nationality, race or religion.

The organization faces significant challenges to achieve an advantage on its employee’s diversity: value

Cultural diversity in organizations

The diversity in the company is a reflection of demographic variables, cultural behavior, attitudes, standards and values in a society (Triandis, 2003). Diversity will occur in the company when the sociocultural characteristics that define the society in which the organization operates, are reflected in the workforce. (Cox, 1994).

Organization’s interests to implement the management of diversity comes from two sources: (a) on the one hand, the moral commitment that involves providing employees, regardless of their origin, the need for equal opportunities and prevent discrimination in job and (b) the impact of such diversity can have on business. The variables associated with diversity can affect attitudes, behavior in the workplace and the ability to work with other employees, which can affect business results.

The relationship between diversity and the results will depend on organizational factors on which it takes place, specifically: (a) the organizational culture; (B) the business strategy and (c) policies and human resources practices that the company develops. (Kochan, 2003)

4. Factors related to success in

In a service economy, effective communication and interactions between people are more important to the success of business. In addition, organizations with a diverse population can provide superior service because they better understand the needs of customers in markets that increasingly become more multicultural; and (b) The globalization of markets. The ability of companies to compete globally depends on the development effectiveness of the various human resources and management of those resources. The internationalization of business has increased the need for a multicultural perspective to successfully compete abroad. These companies will need to have several employees to interact with customers and suppliers worldwide. Hence the development of training programs to raise awareness among workers to develop skills needed to understand culture diversity and be sensitive to differences that may exist between them and the people of other