The Importance Of Communication In Clinical Communication

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Communication is imperative and is used widely in the clinical environment, in efforts to promote health, prevent illnesses, assess and diagnose patients, implement treatments, evaluate outcomes and much more. By definition, communication is “the exchange of thoughts, messages or information as by speech, signals, written or behaviour.” According to The American Heritage Medical Dictionary Copyright,2007 by Houghton Miffin company. Often times information is miscommunicated which can cause conflict in the clinical settings. In order to effectively communicate in the clinical environment tools and techniques such as Situation Background Assessment Recommendation (SBAR), Teach Back, Clarification, Validation etc. is used. In the clinical…show more content…
These techniques create an order or form to which information can be conveyed and ensures that miscommunication be avoided.
Teach back, as a communication method in Nursing, is clearly explaining information in order for the receiver to understand and be able to teach it back to you. This method is widely used in the clinical environment and works effectively, since the receivers are given the chance to express comprehension. This also shows how well the healthcare provider has described or explained the information, which reflects their knowledge. Teach back method is not only used to ensure patient’s understanding, it is also used to teach family members about being part of the recovery process at home. In this case if any inaccurate information was transmitted it can be rapidly corrected and home care skills can also be reinforced. It is also a mode of making a nurse-patient connection. This method has proven useful in the nurse to patient education. As Orem theory points out, it is of utmost
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After introducing myself and obtaining biographical information, I stated the overall focus and expectations of the interaction. My patient disclosed that she rarely exercises, frequently eats candies and avoids taking her medications. I explained to my patient the importance of adjusting her lifestyle in order to improve her health. We discussed ways in which she can implement some form of exercise in her daily routine and how food can affect her condition. I also mentioned the type of food she should eat and those she should avoid. I asked open ended questions to understand the reason for neglecting her medication. My patient explained that she didn’t understand how to administer the medication by herself and it is frustrating trying to figure it out. I took this opportunity to teach my patient how to self-administer her medication by demonstrating and explaining the steps and importance of following the doctor’s order throughout. After repeating the steps, I asked my patient to teach me what she understands, in efforts to ensure patient’s comprehension. My patient clearly paraphrased and indicated the steps mentioned, outlining the importance of them. I also reminded my patient about the possible outcomes if she continues to neglect her medication. In the end, I summarized the interaction and
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