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Technology in the public sector
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Introduction
In recent times, there has been a new proclivity towards public sector reform around the world. This trend is primarily driven by citizens, who are placing new demands on their governments with regards to efficiency, accountability, transparency and better service delivery. Today, all over the globe, governments are benchmarked by the opportunities they are creating for their citizens. Governments, businesses, communities, and citizens around the world are recognizing the value that information and communications technologies can bring to their operations, relationships, and outcomes.
Obsessed by this global trend, many countries around the world are revitalizing their public sector to make it more efficient and more service oriented by introducing technological innovation within its organizational structure and practices for accelerated service delivery to citizens.
ICTs is seen as an effective tool that can help government reinvent itself, run cheaply, faster, better and produce new outcome (Heeks,1999) . It has been noted that ICTs provide great development opportunities for Africa in the area of poverty reduction, wealth creation, citizen participation, as well as improving livelihood. The nexus between ICT and government is increasingly being recognized and researched.
Although, traditionally ICTs have been used in business and other fields, government around the world are beginning to embrace and deploy ICTs in public domain because they have come to realize that ICT is a useful tool that can enable public agencies to change from routine-based, command-and-control organizations that are inwardly focused on administration to knowledge-based, networked, learning organizations that are externally focused ...
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The effects of new digital technologies and their policy implications result in a complex issue that is always evolving. The “Change of State: Information, Policy, and Power” by Sandra Braman presents a breakdown of policy development for the constant evolution of the technological world and how it affects the state and society. She theorizes that the ‘information state’ is in the process of replacing the welfare state, to the detriment of the citizen and the democratic process. Braman “looks at the ways in which governments are deliberate, explicit, and consistent in their use of information policy to exercise power, exploring not only such familiar topics as intellectual property rights and privacy but also areas in which policy is highly effective but little understood,” (The MIT Press 2014). She argues that development of information policy causes transformation in the nature of governance, making the state more powerful and the citizens lose their rights, freedom and identity.
Problems and Prospects. The Innovation Journal: The Public Sector Innovation Journal, Volume 12(3). Retrieved from http://www.innovation.cc/scholarly-style/bradshaw5final.pdf
Uganda, formally known as the Republic of Uganda, is a poverty stricken country plagued with economic instabilities. Since the 1980’s, the economy has remained on a fairly steady climb, but many have doubts about the continuation of growth. Uganda will never achieve a stable economy if they do not establish changes to their infrastructure. To implement these modifications and maintain economic progression, Uganda will need 1) better government determination to end corruption, 2) commitment to improve the weak educational reforms, and 3) a decrease in their export vulnerabilities. Fortunately, the country is experiencing a much needed evolution in telecommunication which could be the single most contributing factor for an improved economy.
New Public Management (NPM) was debuted to be part of a revolution in public sector which was borrowed from the private sector swept across many countries. The globalization of reforms in public administration was meant to be a stop gap measure to alleviate the deteriorating financial performance in governments which coincided with public pressure for better services. With its adoption, many countries expected instant changes with the legislators getting more oversight power on public spending. In this regard, many countries tried to engage citizens in policy making but the stark reality is that these efforts are infrequently realized. This paper is a critical review to the employment of the New Public Management (NPM) reforms in Canada and
When it comes to technology, Africa has almost everything the rest of the world does. Although we may be slightly behind, technology is fast growing on the continent. For instance, Africa is the fastest region when it comes to mobile growth. It is estimated that over 67% of the population on the continent have mobile phones, and 27% have a device that can access the internet. Simply put, 27% of the total population of Africa has mini computers at their disposal! Africa is not only thriving on mobile technology and internet, but also other forms of technology that contributed immensely to the day-to-day life on the
Unlike countries with government spending money to advance in technology, Africa's government is fighting to stay neutral everyday. Just the cost of using technology they have is too expensive for the little time they are able to use it. For example, Professor Akwule in his magazine, Africa Commun...
The introduction of the Internet as an additional mass communication media has created new alternatives for information transmission. The ensuing popularity of the Internet has created many challenges that the public sector must deal with. Estimates in 1999 found that there are approximately 171 million Internet users worldwide (Group Computing, Jan/Feb 2000, p. 56). Change in the societal environment has made the Internet an integral part of the American economy.
However, the Danida Study (2012) points out that there is much reservations as to the effectiveness of open data in effecting change in the motivation structure within government and its institutions. It stands unknown whether ministries, departments and agencies will voluntarily bring up-to-date their open data portals on a consistent basis in the future. Additionally, the role that open data play in accountability and transparency has been discussed above. However, increasing citizens’ accountability and citizen auditing by way of ICTs is still in its infancy in many developing states such as in Sub Saharan Africa.
David Rosenbloom delivers an important lecture highlighting the factors that have impeded the implementation and impact of government reforms and identifying their key attributes and limitations of these approaches in public administrative organizations and a growing coherent response to policy problems. He examines the models of public administrations and the need to embrace transparency on a range of approaches in public management and governance while placing the needs and interest of its citizens at the forefront. The following section addresses several shortcomings in existing approaches to public administration and management reform in the face of new public challenges and growing complexity in public policy, highlighting the need for
Public Administration involves the development, implementation and management of policies for the attainment of set goals and objectives that will be to the benefit of the general public. Since Public Administration involves taking decisions that affect the use of public resources there is often the question of how to utilize public resources for maximum public good. The National Association of Public Administration has identified four pillars of public administration: economy, efficiency, effectiveness and social equity. These pillars are equally important in the practice of public administration and to its success. This paper seeks to explain the role of each of the pillars in the practice of public administration.
United Nations, (2006). Unlocking the human potential for public sector performance world; public sector report 2005. United Nations: Academic foundation
On a large scale, governance describes methods a governing body uses to ensure its citizens follow established protocol. At the macro level, there is a loosely coupled organizations structure that supervises and maintains respons...
... EVALUATION OF NEW PUBLIC MANAGEMENT REFORMS. International Public Management Review, 34-35. M. Petrescu, e. a. (2010). The 'Standard' of the 'Standard'.
The majority of the continent of Africa has not been as economically progressive as the other continents in today’s world. However, over the past few years, it has been rapidly growing. Although there have been multiple countries in Africa that have reflected a strong growing economy, such as South Africa and Botswana, there are many other countries that are still corrupt and are still struggling to grow as a nation. There are many challenges that are facing Africa currently. Some of these major challenges being, corrupt governments, vicious cycles of aid, and poverty traps. However, among these challenges, there still lies to be great opportunities for Africa within their technology and business sectors.
life, I will take aspects of the ICT that I use and I will explain why