The Group Process at Worcester Polytechnic Institute

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Origin:

As I was sitting through my fourth year of resident assistant group process at Worcester Polytechnic Institute I began to think, how could this be improved? Now I have to admit that there is nothing wrong with out group process to begin with. It is a standard 3 hour process where a professional staff facilitator gives the group activities to work on for a specified time while current resident assistants observe interactions. It is very similar to resident assistant and orientation group processes I have worked with in the past that also worked really well. However, I still like to to look for ways to improve processes whenever possible. So I started to think about removing the structure of the the program, particularly time limits and facilitation. What I have noticed increasingly over the years is a reluctance to share opinions or be fully genuine in the process by candidates. My thought is that this may be tied to the structure of the program and the fact that there is a facilitator. Within our process the facilitator does absolutely nothing but give the group activities to work on and keep track of time, however groups still seemed to direct their comments and discussion toward this person. The question I started to ask myself was whether the structure limits the groups potential growth or the personalities of the individuals within the group. Working under the assumption that group process is more about the group interaction than the outcome of the activities I believe that removing facilitation will create a more realistic depiction of group behavior.

Theory:

The ideal setup would be to remove a facilitator and specific time limits from group process. The group would enter the room and find a pa...

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... to issue them challenges, remove supplies, etc.

Of course, having spent much of their time on the first activity added a valuable observation opportunity -- working under pressure -- that may not have happened if they had simply been provided an allotted time for each activity.

Summary:

Removing the facilitator did not ultimately change the outcome of group process. It did contribute new methods of observing the behaviors we were assessing by putting the onus on the candidates to move through the process, gauge their own involvement, and manage the timed activities appropriately. I can't say with certainty that it changed who we hired, but I can say it gave different clarity to the skillset of certain candidates.

As far as accuracy and success of trying thing this way? Check back with me in a year after they've had their formal performance appraisals.

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