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Question 1: Based on your reading of the book and personal experience (if applicable) what do you believe are the 5 biggest changes that a large US hospitality company could/should implement in order to utilize management innovation to:
A. Leverage talent with the company: leveraging the talent within the company is vital to the success of the future manager because it will allow the manger to generate its workforce. As a result, the manager will be able to cultivate a work environment that will foster a solid working environment for employees of all levels. In addition, the leveraging of talent enables the company to efficiently operate the business operations of the company.
B. Allocate resources: The allocation of the resources of
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Formulate effective strategy: Without the proper strategy that is effective in achieving the goals of the hospitality organization the training of the future managers will all be for not. Formulation of effective strategy allows the company to put in place a plan that can be assessed for effectiveness overtime. As a result, the development of a strategy allows for the proper examination of the plan, and being able to determine if the plan was effective. In addition, this will help the organization to seek out the improvements required to bring the company into the future success.
Please discuss a, b and c separately, though you may repeat recommended changes as
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The basis behind traditional management structures becoming a hindrance to the international operations of American based hospitality companies is the difference how the business world operates by the laws of a foreign country. The traditional management structure that has been used throughout the American business world will not always produce the same desired results in an international marketplace. “In today 's global and Internet-driven economy, the rapid movement of people and goods across borders means the traditional hierarchical organizational structure can slow down functions in a company” (Huebsch, 2016, para.4). Hence, rapid movement within the modern day business world requires a management structure that can be flexible to rules and regulations that govern the various international markets. The American operations of a hospitality company may require the different methods and techniques from the management team of an organization because of the climate and culture of the region where business is being conducted. As a result, a lower level employee may be more empowered aboard because the lack of available senior management on a daily basis. In addition, the newfound empowerment of the lower level employees is manifested in the development of managerial skills of all levels of
Chet Craig is the Central Plant Manager of the Norris Company. He started as an expediter in the company's eastern plant and was quickly promoted to Production Supervisor in three years. After two years, he was promoted to Assistant to the Manager of the Eastern Plant. Five years later, Chet was transferred to the central plant as an Assistant, and after one month, was promoted to his current position.
I like there is no right or wrong answer when comes to the case analysis. This does not mean that I am allowed to write whatever and done. It just simply indicates that the result of case is not so important than the experience of analyzing the case and discovers the most unique methodology that is effectively working for oneself. Change the existing mindset with proportional information like the training soldier to be ready for the real war battle in the managerial level. Critical thinking plays a bit part in the case analysis, students need to able to come out a working solution to the case study and successfully explain the solution, and able to defense and stand his/her ground for the chosen case position.
Hilton Worldwide carries out business through three segments: (1) management and franchise; (2) ownership; and (3) time-share. These business segments enable management to capitalize on strengths like brand recognition and economies of scale. The company focuses primarily on the management and franchise segment which consist of 3,918 hotels with 610,413 rooms. Managing the properties, rather than owning them, allows the company t...
A organization with a strength based can use the special talents of their employees. I know that employees that are able to give their input and the manager really listens. The employees are happier, more productive and are willing to do whatever is ask of them. The work environment is a place of peace. Everyone is important to the firm. Managers that let employees utilize their talents have a good firm. The firm that I work for is a customer service company. We have great service, one of the reason is that we all use our talents to help service the customers better. The firm has grown since I have been there. Under new management, of course. Because of him being the person that he is. He takes pride in the firm, his job, and his employees. He recognizes that we are people with different ideas. He listen, understands and willing to try. Anything that is good for the
...is little room for error which means the basic processes and more detailed operations are in place. The benefits to a decentralized control structure are more flexible and open to change. There is room for innovation and individual thought processes that could benefit the company as a whole or even one straightforward task. However, it is contingent upon taking socio-cultural differences into consideration when dealing with international organizations. For this reason, the most prosperous and successful business must be aware of changes in the cultures and societies in which it does business. As society and culture change, businesses must become accustomed to stay ahead of their competition. Therefore, to becoming an effective business leader, I must be able to analyze and evaluate all circumstances and situations that presents whether nationally or internationally.
Up until very recently, one would be hard pressed to find in the leadership literature a general model of leadership development (Luthans&Avolio2003).Even more difficult to find is evidence-based leadership development. Specifically, what evidence is there to support whether leaders or leadership can be developed using one or more specific theories of leadership? It appears that leading large-scale organizations is more complicated than most current leadership theories and practitioner books would suggest. Part of the reason some authors are able to identify a limited number of things to be successful, such as Collins (2001), is that the purpose of their research was to identify what was different between the research group and the control group. The problem with focusing on only what is different is that it fails to identify those things that are essential to success, but were common to both groups. The danger is that people might think they can do only the few different things and still succeed.
Ahlstrom, D., & Bruton, G. D. (2010). International Management: Strategy and Culture in the Emerging
The whole organization is controlled by a central authority, the major HR strategies are initiated by the global HR directors (Tayeb, 2005). While the structure seems more complex that the geographic divisions have relative autonomous, each store managers acts as the chef at each store, for example, making decisions on interviewing and selection. While in Cafe Expresso, the whole management style tends to be ethnocentric, which are more likely to have a set of standard HR practices and
The talent management is defined by the Five STAR program where managers “begin a process of cascading, aligning, and translating these imperatives into clear goals and SMART (specific, measurable, attainable, realistic, and timely) objectives that relate specifically to each of the five STAR points” (NCHL). The programs institutes and refines goals, stipulates accountability and heighten company objectives correlating with each employee’s potentials. The principles of the succession planning and talent management strategy are to review and assess key talents to foster innovation and advancement in their careers.
In recent decades, the process of globalization has accelerated and the world economy has become increasingly interdependent. The rise in the number of businesses that extensively operate in more than one foreign country, which is known as multinational corporations, plays an important role in the ongoing procedure of globalization. The United Nations has reported that multinational corporations hold one-third of world’s productive assets and control 70 percent of world trade (Schermerhorn et al., 2014). As there is a considerable growth in international businesses, worldwide economy is becoming more highly competitive. The global economy not only offers great opportunities for multinational enterprises but also on the other hand, creates many difficulties for them. Therefore, success in the large-scale economy requires a number of elements. One of the major determinants is dependent on global managers. In the operation of organizations, managers may encounter different international management challenges that restrict their business development. These challenges often include issues associated with the host countries, the global workforce diversity management, management across cultures, difficulties in competitive global business environment as well as in the process of global planning and controlling. This essay is going to discuss the above international management challenges in a broad sense and giving illustration in aspects of each challenge.
b) Managers – that they have very little to no control over their property or employees. It seems like many important decisions have been taken away from managers, and they can not react in the best interest for the hotel chain because what’s in the customer’s best interest is usually not the same as the company’s best interest.
Strategy implementation involves establishing programs and tactics to create a series of new organizational activities, budgets to allocate funds to the new activities, and procedures to handle the day-to-day details (Wheelen, Hunger, Hoffman, & Bamford, 2015). Essentially, after a company determines the direction of their program, it is the how that particular direction will be accomplished. It also answers the question of what resources must be moved or sold to meet the allocated budget. For example, Ford Motor Company set up a program with the sole purpose of discovering alternatives to the foam that was being used in the manufacturing of car seats (Ford Motor Company, n.d.). While this program has a great deal of potential, there are different aspects that would have to be measured and verified before it can be considered a successful course of action by the company.
Moreover, the InterContinental Hotels & Resorts is considered the first international hotel brand in the world, as it began operations in the year 1946 (About InterContinental Hotels Group Brands, 2015). Over time the hotel group has evolved to encompass quality hotel rooms not only in North America, but in Central and South America, Europe, the Middle East, Africa, Australia, and Asia-Pacific (IHG – InterContinental Hotels Group, 2015). In addition, they have acquired extended stay facilities and the Hualuxe Hotels & Resorts, which specifically “celebrates the essence of Chinese hospitality” (About InterContinental Hotels Group Brands, 2015). In my opinion, this shows that their target market has changed by expanding their scope of travel, which means they are traveling to farther and farther locations and require the familiar surroundings with equivalent product quality at the final destination. The InterContinental Hotels Group is in the fourth and final stage of the product life cycle, which is the decline stage (Editorial Board, 2014, p. 212). Indeed, the brands lengthy history indicates it has loyal customers, but its addition of innovations indicates the targeting of new customers for the organization, which are clear signs of a business in the decline stage of the product life cycle (Editorial Board, 2014, p.
Strategic implementation is a critical factor when making decisions regarding issues that affect the vision, mission, or objectives of an organization. Strategies are often implemented in accordance to the culture of the organization, the nature of control systems, the stakeholders, and the nature of the organizational design. In order to achieve success in the implementation of strategies, the structure of these factors must work in coordination with one another. For instance, the strategic vision of CPK lies in the creation of a globally recognized brand name and therefore, all of the goals and objectives of CPK must be directed in realizing that the company achieves this objective (California Pizza Kitchen 2011). Furthermore, the vision statement is inclusive in itself in that it communicates the message in a directional, flexible, and focused manner.
Whitla, P., Walters, P., Davies, H. 2007, Global strategies in the international hotel industry, Hospitality Management, vol. 26, pp. 777–792.