The Five Phases of a LPO Relationship

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The Five Phases of a LPO Relationship

A new model of legal outsourcing is radically reshaping the role of different business functions such as human resources and call centers. Combining the benefits of cost reduction and process re-engineering, the LPO model maximizes ROI at an accelerated rate. A systematic planning and execution framework helps deliver the expected value.

Your board says we have to keep containing costs. Or we must become more competitive. Or we must increase the performance of our workforce. Or we must define our corporate LPO strategy.

Where do you start? Developing the conceptual model for business outsourcing is relatively easy as compared with legal outsourcing. The difficulty lies in executing it. Why? For the same reason it's difficult to run a business - because you've got to manage strategy, structure business processes, applications, infrastructure, and the culture all at once. The latest trend which dominates offshoring legal support services is the spreading of legal web across the world and extending legal services to the advantage of the client. As the legal market across the globe becomes more and more competitive, increasing number of international organizations seek state-of-the-art legal LPO services to meet the rising demands of quality and cost effectiveness. The complexity of BPO is daunting, and that's why it's so difficult and so rarely done well.

LPO, although beneficial in the long run, is very difficult to implement if it is not planned carefully. There are five basic phases that all companies need to go through when trying to outsource legal services: partner selection, deal negotiations, transition & technology management, process improvement, and performance management. Let's l...

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...ble Taxation Avoidance Agreement.

Enforcement

Validity and enforcement of judgments and awards must be considered. Certain territories have been declared as reciprocating territories by the Indian Government, and judgments passed by courts in these territories can be enforced directly by filing execution proceedings under the Indian Code of Civil Procedure.

Judgments passed by the courts of countries that have not been declared as reciprocating territories by the Indian Government can be enforced by filing a civil suit for declaration before the Indian court asking for a decree, declaring that the judgment passed by the foreign court is enforceable in India.

Foreign arbitration awards that conform to the rules of the New York and Geneva Convention, which in turn have been incorporated in the Indian Arbitration and Conciliation Act 1996, are enforceable in India.

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