A. Develop a proposal for an online business expansion in which you do the following: 1. Discuss how you will facilitate customer payment using e-commerce solutions (e.g., how the transaction will take place, including the tools customers will use). There are a wide range of options available for shopping carts solutions related to ecommerce. Many factors go into the final decision for the payment option; funding, support staff, time and security just to name a few. A shopping cart that would be a good choice for the Cancer Care and Research Center (CCRC) is Volusion 2013. This program is simple to use and provides a varied marketing and commerce tool for the business website all at a reasonable cost for this small business. It provides a safe and secure environment for both the CCRC and the customer. Volusion website templates are numerous allowing for individuality and updates as the CCRC evolves in the ecommerce setting. The ability to provide sharp images to the website will enhance the focus on aesthetics of the healing environment within the CCRC as well as provide clear visuals of products being sold. This is an important aspect for the customer; purchasing blindly will not produce a satisfactory result for either the company or the customer. The pop up forms (templates) that Volusion provides will assist the CCRC in time management and cosst related to the number of staff necessary to set up the program; success depends upon the financial implication as well as site activity. The dashboard function of Volusion allows easy assessment of products and inventory. The ability of the shopping cart to provide reports of many varieties (orders, marketing, accounts of customers, returns, phone orders, etc) will save costs... ... middle of paper ... ... for data collection are vast. It is important to keep focused on the value of the data gathered. Increasing the value of data may come along with growth and opportunity for expansion of the Salesforce CRM. The customer support provided by Salesforce will assist in training, set up, troubleshooting and follow up. It would be worth the expense to ensure appropriate work is being done, the data collected is useful for management and that progress toward company goals can be measured. Not only does the CCRC want to enhance consumer experience but also turn the consumer into a repeat customer. Customer service can make or break success of the webpage and consequently growth of the CCRC. And management of data acquired through Saleforce can be geared specifically to the CCRC with a focus on growth, success and improved care of the oncology patient and caretakers.
AHIMA's data quality management model depicts data collection as one of the four primary data functions. The others are application, warehousing, and analysis. All characteristics of data quality management should be applied to data collection ...
Now that we had identified what it is that we want to sell on our
As the Big Data era advances, the significance of data is changing. In addition to supporting business decisions and transactions, data is often now the good being traded, as companies begin to grasp the seemingly boundless potential value inherent in the data itself. Decreasing storage costs combined with the ability to collect data passively (through technological progress) mean that many companies are finding it easier to justify preserving the data rather than discarding it once its primary function h...
E-commerce, a system by which people can buy, sell and deal without even seeing the person on the other side, has taken a front seat in improving the economy of countries around the world. Technology today has made it possible for monetary institutions to help locate the customers resources and help solve their problems at any given time through online banking.... ... middle of paper ... ...
From PayPal to Debit cards, from EFT to Credit cards, this modern world has been inundated with new ways of making business transactions. Instead of the conventional use of dollars and nickels, now there are electronic payment systems. These types of systems allow for better trust and acceptance between consumer and businesses. In the traditional way of buying a product, one would see a product in person, and pay for it with cash or credit. In e-commerce, the business uploads images of its products online and it enables its customers to shop it using any type of electronic payment system.
Implementation for an online shopping site is fairly easy. Any reputable web designer could put together a user-friendly site that highlights Ann Taylor’s most collectible pieces. A well-designed website would not only attract the younger business women but it would increase customer loyalty by enabling ease of purchase and help expand their customer base through word-of-mouth. Today’s youth no longer look forward to all day shopping trips. They would rather stay home and shop online where their comfortable. It is the way the world these days.
Companies are beginning to move their CRM application out of data centers and onto the cloud making CRM less expensive and easier to expand. (Shein, 2009) Technology advances are also allowing companies to begin to take better advantage of big data, combing internal data with social media and mobile to deliver more business value. (Goodwin, 2013) In the future, more devices will be connected to the Internet. Cars, buildings, bodies and many other things will be connected through sensors and it is expected that this increase in information will continue to drive the changes in CRM and how it is used to support sales, marketing and customer service. (Sartain,
The Internet is rapidly becoming widespread and widely used as a tool for globalization across the world. As the Internet became more easily accessible by most people in the world, the web is bringing significant implications and changes to the way we live, including the way we shop. There is a rapid growth with e-commerce and moving businesses onto the web and retail success is no longer about stores and shopping centers. In developed countries, about two thirds of the population have access to the Internet making the option of online shopping is easily accessible to most people (Valerio). With the ease of shopping in your own home there are many benefits of doing your shopping online. Consumers can easily compare prices online, there is a larger range of products on the web, you can save time by having your shopping delivered right to your doorstep and it also overcomes physical barriers. Over the last decade online shopping has challenged and replaced the traditional means of physically going into shops as the digital world has provided customers with further convenience, flexibility and comfort from shopping from your own home.
...at to expect from our society and consumers is very key in the business world. With business intelligence and Data Mining strategies and skills, companies can have that extra competitive edge which will in turn increase profits and market share. The skills gained by those employees who specialize in the BI and DM fields will continue to be top-notch assets to companies and based on the salary trends, they will continue to have increasing compensation. Businesses that implement BI and DM effectively will dominate their markets and stay ahead of the curve.
E-commerce or electronic commerce is carrying out business communications and transactions through computers and over networks. It involves buying and selling of goods and services through digital communication. E-commerce also includes transactions on the World Wide Web and the Internet and means such as electronic funds transfer, smart cards and digital cash. E-commerce covers outward facing processes that interact with customers, suppliers and external partners such as sales, marketing, delivery, customer service, purchasing of raw materials and supplies for production.
This paper includes the process of online business; how to sell a product, advertising, various ways to create awareness and how to become a reseller. Laws and conditions for an online business.
As the author of the article concedes, the online shopping has flourished in the past years. Many customer have seen the advantages of e-commerce in the ways of time and money saving. Whit a simple click on the keyboard the goods are uploaded in a virtual cart and from there are delivered to the customer address. Also, the online stores have the opportunity to create a customer database and a customer profile. The customers receive periodic reminders of the new offers and sales via email or mobile phone messages. In the meantime, many classic stores have struggled to maintain the business keep up. According to the article, the brick and mortar stores will implement new features that conduct customers to an easy and pleasant shopping. For instance, the retailers will use the customer mobile phone as a concierge application. The customer will be informed about latest products and their availability. Furthermore, the customer will have the possibility to track needed items inside the store with the help of store mapping and products locations. If the customer will change the shopping list, the app will provide the route to the new item. Also, when a customer will passing a store the app will remind the last customer visit into the store and
Data Collection is the process of collecting information that will be utilized in the diagnostic process and eventually used to make business recommendation. In this data collection process, it is critical to ensure the highest quality of data possible. In the data collection component, the information is gathered on the specific department or organization such as inputs, design components, an...
It is essential to have a customer relationship management program in place for a business to be successful. Managing customer relationships effectively and efficiently is made possible by having a customer management relationship solution in place. Being able to track customer data is critical to an organization, this allows them to develop targeted and effective marketing campaigns and accurate sales reports. Interacting with customers frequently is a very important part of a business and by having a customer relationship management program in place supports that and makes this possible. CRM makes it easier for businesses manage a large supply of customer information and supports customer loyalty. The editors of CRM Magazine also point out, “Once thought of as a type of software, CRM has evolved into a custome...