Ethics In Business Case Study

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Introduction Novelist John D. MacDonald said “Integrity is not a conditional word. It doesn’t blow in the wind or change with the weather. It is your inner image of yourself, and if you look in there and see a man who won’t cheat, then you know he never will.” Ethics in Business Business ethics is learning what is right or wrong in the workplace and doing what’s right in regard to effects of products and services, and in relationships with stakeholders. The policies and actions of a business are always under scrutiny by those who can make or break the business. A company stands to profit from a reputation for acting with honesty and integrity. It builds customer loyalty. Consumers may be taken advantage of once by a company, but if they feel they were treated unfairly, like being overcharged on a product or service, they will not be repeat customers. Not only will the business lose that customer, it runs the risk of losing anyone else …show more content…

Unethical behavior became very costly for Honda. Chrysler LLC vs Plastech In my opinion Chrysler is ultimately at fault in the situation described in the vignette in Chapter 17 of our text. Depending so heavily on one supplier for a large number of parts used in “nearly every vehicle the struggling number three US automaker makes” (Burt, Petcavage, Pinkerton, 2010, p. 399) was poor decision making on their part. It just makes sense to source some tools and parts from multiple sites to have a backup ready in case of an emergency. Although the vignette does not provide details on what caused the delivery problem with Plastech, working with them for ten years, Chrysler should have picked up on warning signs before it came down to complete production shutdown at four plants. Was Litigation the Best

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