Emotional Intelligence and Its Significance in Forensic Accounting
Emotional intelligence is defined as the ability to identify, assess, and control the emotions of oneself or of groups. Researchers such as Peter Salvoey and John D. Mayer define it as “the subset of intelligence that involves the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and actions” (Feeley& Driscoll CPA, 2014). In this paper, I will identify the role emotional intelligence plays in the critical thinking skills used by the forensic accountant during various stages of the investigative services of the engagement.
Emotional Intelligence
Emotional intelligence is the ability to identify, use, and understand emotions in positive ways to relieve stress, efficiently communicate, empathize with others, overcome challenges, and to defuse conflict. By harnessing emotional intelligence, we can modify our own behavior and our interaction with other people.
The concept of Emotional Intelligence was developed for the first time by two American university professors Peter Salovey and John Mayer, they concluded that people with high emotional quotient are supposed to learn more quickly due to their ability. In their article on Emotional Intelligence, they have defined Emotional Intelligence as “the subset of social intelligence that involves the ability to monitor one 's own and others ' feelings and emotions, to discriminate among them and to use this information to guide one 's thinking and actions”. (Salovey & Mayer, 1990; Mayer & Salovey, 1993) but subsequently Salovey and Mayer came up with more simplified definition of Emotional Intelligence which means it is “The ability to perceive emotion,
Introduction
This essay will discuss three important topics that to me have stood out as important concepts that are sensible and comparatively simple to apply in my work as a graduate nurse. They are; the concept of emotional intelligence, the concept of empowerment in nursing and the concept of teamwork in the health care setting. Each topic will be discussed separately, analysed, argued and integrated into the essay as a whole so that the reader may have a greater understanding of how these concepts interact with each other and how each concept may influence the graduate nurse to work at a professional and level how she in turn can utilise these concepts to further enhance her professional development.
Identify & describe 3 key areas of professional practice (300 words) 1st or 3rd
What is emotional intelligence ?
Daniel Goleman describes emotional intelligence as "the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotion well in ourselves and in our relationships (Goleman, 2000).” Goleman goes on to explain that emotional intelligence can be broken down into two core competencies. These competencies include personal competence and social competence. Personal competence includes traits such as self-awareness, defined as being aware of what you are feeling; and self-management, which is what you do with your feelings once you are aware of what you are feeling, or exercising control of your feelings. Social competenc...
emotional information. EI theory provides a unified framework to study the role of emotional abilities in social functioning (Mayer & Salovey, 1997). Therefore, emotional intelligence can be classed as an umbrella term that describes a wide collection of interpersonal and intrapersonal skills. EI involves the accurate processing of emotion specific information, for instance facial expressions. It also examines the ability to utilise emotions when reasoning in order to solve problems (MacCann et al., 2008; Mayer, Caruso, & Salovey, 1999). EI has significant and wide-spread implications for instance in academic achievement, work performance, and in social contexts (Brackett, Rivers, Shiffman, Lerner, Salovey, 2006; MacCann et al., 2003; Mayer, Salovey, & Caruso, 2008). Recent evaluations have illustrated that as well as immediate benefits, emotional intelligence may provide prolonged advantages. For instance, emotional intelligence could allow for the long term development of emotional skills, by providing the context for advances in experiential learning (Brackett et
“Emotional intelligence is the art of making peace with the entire emotional spectrum. It is not about suppressing your feelings. It is about conducting your feelings in a self- identifying way.” T.K Coleman a famous philosopher believes that emotions are versatile and that feelings should be identified and accepted which is the same idea of “Emotional Intelligence” an excerpt from “The World of Psychology” by Ellen Green Wood and Samuel Wood. This reading explains that emotional intelligence is said to be a self-knowledge which involves managing one’s emotions, self-motivation, and empathy. Emotional intelligence is essential to be successful in school, relationships and work.
Emotional Intelligence
Emotional Intelligence is an ability stemming from the feeling of empathy that most people acquire as they experience new things in their life. It is the ability to monitor the emotions within yourself and that of others in order to discriminate between feelings and label them as such. We use this emotional information to guide our thinking patterns and behaviors. High emotional intelligence levels directly correlates within an individual to greater mental health, exceptional job performance, and more advanced leadership skills.
The scope of emotional intelligence includes the verbal and nonverbal appraisal and expression of emotion, the regulation of emotion in the self and others, and the utilization of emotional content in problem solving. (pp. 433)
According from Wikipedia, Emotional Intelligence (EI) or also known as Emotional Quotient (EQ) was described as the ability to identify, assess, and control the emotions of one, of others, and of groups while Mayer and Salovey (1990) defined it as the subset of social intelligence that involves the ability to monitor one’s own and other’s feeling and emotions. They also drafted out four branches of Emotional Intelligence which are:
Goleman and Cherniss (2001) postulates that emotional competencies are learned abilities. Social awareness or skill at managing relationships does not guarantee the mastery of the additional learning required to handle a customer adeptly or to resolve a conflict. It only prognosticates that we have the potential to become skilled in these competencies.