The Case Of Starbucks

From the time when Starbucks started in 1987 to now, it has drastically grown. Starbucks started out with just a few stores in the United States and in 2014, they have over 21,366 stores worldwide. In the United States alone, Starbucks have 7,303 company-operated stores and 4,659 licensed stores as of 2014. (statsista) Starbucks is a place where everybody can come to collaborate, hang out, or simply just enjoy a friendly conversation. Their mission is to inspire and nurture the human spirit- one person, one cup, and one neighborhood at a time. (starbucks.com) Starbucks also have a policy in place about making customers feel welcome. (times.com) Although these policies are here for the customers, it is hard for any business to satisfy all the customer’s needs.

In the case of Lorig Charkoudian, who was breastfeeding in Starbucks and a Starbucks employee had ask her do it in the bathroom, lead to an uproar and as a result Lorig arranged a nurse-in at that location. This event led to other events such as a nurse-in at a Starbucks in Austin, Texas. In an Interview with Jackie Regales, Lorig was asked “Do you think the difference is connected to our cultural ideas about motherhood?” and Lorig replied, “It’s very threatening to a lot of people to bring motherhood out into the public arena, and women are subject to these intense feelings of shame and embarrassment when they are recognized as transgressing those boundaries. (hipmama) In the state of Maryland, the law allows mothers to breastfeed in public and private places where they are legally permitted to be. In all of the states excluding Idaho, this is true. Unfortunately, even though the law protects breastfeeding in public places, there are still events like Lorig’s that