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The Benefits Of E-Business

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What is E-Business? E-Business can be known as electronic business, many company are now using internet to conduct their business. E-Business processes would include buying and selling products, providing automated employee service, processing payments, and more (Vangie.B, 2017). Not only that, it also brings a lot of advantages and convenience to the user and the company. Therefore, in this assignment, I am required to describe the major types of e-business and its applications in the hospitality industry and select one of the hospitality businesses of my preference and explain how can this company increases the direct website traffic. Lastly, I will also describe some of the benefits of e-business and its impacts that are used across the…show more content…
One of the benefit is expedites on customer service, by updating your information available on the internet, customer can check every information whenever they want and these flexible forms of customer service can reduce the operation hours of a physical stores. Thence you can increase your customer service levels while lowering your cost of doing business as well (George. N, 2017). Additionally, it can also increase visibility by optimize your website for search engines. The process of search engines is to help people find the information they are looking for on the web by matching their searches with the most quality results. For example, if you want to sell your hotel rooms, of course you would want your hotel rooms to rank highly for keywords related to hotel rooms in Google results. For this case, you can update more information and images about your hotel rooms could help increase your visibility in the search engines and also increase on sales (Brian. H, n.d.) Lastly, E-business also brings huge benefit to hospitality business because its ease of taking bookings and payment. People can make booking and payment anytime and anywhere via online, besides that, internet banking also gives the flexibility to manage your money 365 days a year. You do not have to go through physical hotel or by call to make booking, E-Business not only saving your money and time but also bring lots of convenience to consumer as well as the
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