Uncertainty lies in business environments due to impromptu occurrences of a crisis, which may cause an unknown amount of damages to an organization. A crisis is an unpredictable negative incident or situation that may cause varying amounts of damage to an organization’s reputation, financial standings, and/or operational disruptions (Coombs, 2008; Valackienė & Virbickaitė, 2011). In order to prepare for an unpredictable crisis, organizations may prepare business continuity (BC) and/or disaster recovery (DR) plans to assist in mitigating the negative effects of a crisis. Business continuity involves actions that are carried out by an organizational to ensure critical or otherwise deemed priority operations continue under normal conditions or those in which business operations are degraded by an unforeseen incident (Arduini & Morabito, 2010; Salman Sawalha, 2013). Additionally, disaster recovery is the procedures and processes that are undertaken by an entity to recover its technical capabilities and continue with business operations after a natural disaster or cyber-attack (Sasi Rekha, 2013). For BC plans, organizations should conduct due diligence in identifying the various crisis types that may potentially affect the organization. Moreover, identifying critical business functions is arguable a necessity in creating and maintaining organizational BC and DR plans that assist in negating the effects of a crisis. Additionally, the organization should identify critical organizational assets that need protection in the onset of a crisis.
The remaining context of this article will be centered on manufacturing operations. The manufacturing operations are operated in two equal size facilities of approximately 80,000 square feet a...
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...irements analysis for disaster recovery plan at integral coach factory, Chennai. Journal of Institute of Public Enterprise, 36(1/2), 117-127. Retrieved from http://www.ipeindia.org/main/index.php?page=journal-of-ipe
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The ability of a company to maintain a good reputation is directly linked to the company’s ability to retain its stakeholders (Peterson, 2005). During a negative event or crisis situation, a company needs to ensure that it has effective strategies and resources in place, to deal with it responsibly, efficiently to minimize losses in share price value and public perceptions of corporate reputation (Coldwell .D, Joosub .T, & Papageorgiou .E, 2012). It is always advantageous to analyze past crises in order to develop a conceptual understanding of crisis situations and appropriateness of various means of coping with them (STERN, E. K., pg.1, 2009).
disaster and who is to preform those steps. With a clear, documented disaster recovery plan in place the risk from a disaster can be minimized. While there is no way to plan for every disaster that could happen, the likely disaster can be planned for and the risk minimize as much as possible. The disaster recovery plan is the documented efforts that IT will perform to minimize the risk of catastrophic failure. This document is a requirement for any IT audit that is performed on the Clinica Tepeyac information systems department.
Crisis is defined as a major, unpredictable event that has potentially negative results. The event and its aftermath may significantly damage an organization and its employees, products, services, financial condition and reputation. There are many types of crises, for example, economic crises, physical crises, personnel crises, criminal crises, information crises, reputation crises and natural crises. This incident has been grouped into physical crises, natural crises and economic crises. In order to prevent crises from adversely affecting the firm, organizations need effective plans and procedures in place to prevent crises if possible or to mitigate their effects when they do occur.
I asked Ms. Lyons: What parts of planning are most likely to require a back-up plan and explain why? Her belief is organizations may need to prioritize different areas more than others due to what field the business is in and also consider what processes or units might be used more. Think of total company equipment failure versus needing coverage for an employee that took a sick day. The SWOT analysis is a technique that could be used identify key steps to developing a contingency plan. Analysis recognizes strengths and weaknesses and examines potential opportunities and threats. A company can manage and eliminate threats better that they might otherwise be unaware of. Particularly it helps to unfold opportunities able to use to their advantage. The strategy can provide helpfull data coincides with resources and abilities of the environment in which the business operates. The situation in the SWOT consists of an internal environment which covers weaknesses and strengths. Whereas, the external analysis examines opportunities and threats. So, there is a four-step process you can use to prepare a contingency plan for your business Strength, Weakness, Opportunity and Threats. Strengths would be characteristics of the business or a team that give it an advantage over others in the industry. This can include attributes, internal to an organization. Beneficial aspects of the organization or the capabilities of an organization, process capabilities, financial resources, products and services, customer goodwill and brand loyalty. A weakness is an element that places the organization at a disadvantage compared to others. Detract the organization from its ability to attain the core goal and influence its growth. Weaknesses are the factors which do not meet the standards we feel they should meet.
All facets of a continuity plan should address the protection and safety of personnel and the protection and recovery of data. The primary objective of this plan is to establish policies and procedures to be used for information systems in the event of a continuity to protect and ensure functioning of those assets. This includes establishing an operational capability to process pre-designated critical applications, recovering data from off-site backup data sets, and restoring the affected systems to normal operational status. The plan seeks to accomplish the following additional
In an emergency situation, securing data is more important than securing money that’s in the building. You can easily recover money lost. But if it’s important data you’ve lost, it may be hard for you to get it back. And the consequences to this can cost you your business. To ensure you have your data protected, it is important to have backup and disaster recovery planning. This will allow your business to make the necessary preparations to protect your company’s most valuable assets in times of emergency situations.
A review of the literature suggest that managers should be effectively prepared to deal with crises as they arise and even to the point where they develop a suitable communications strategy to deal with
An organizational crisis is a low-probability, high-impact event that threaten the viability of the organization and is characterized by ambiguity of cause, effect, and means of resolution, as well as by a belief that decisions must be made swiftly. (p. 213)3 After understandin...
The concept of crisis is a wide variety of meanings. It is used in various fields, such as medicine, economics, management, public administration, communications, history, psychology, political science, and international relations. In social relations, crises are chaotic situations that might be experienced by people. The word ‘crisis’ means disorder, in other words, crisis is a situation which is not normal or stable. This term means an urgent situation that suddenly happens and breaks the routine processes of any system.
In this research, we will look at some of the obstructions to business continuous and disaster recovery planning, the reasons why spending time, money, and staff hours. The speed of the business has changed rapidly, and there is often little time to allow for recovery. The BCP/DRP (business continuity planning/disaster recovery planning) plan is the key to organizations for which 24/7 availability is critical.
Crisis management is an integral part of any company’s strategic planning not only to prepare but also to mitigate the effects of a crisis on business continuity. In this discussion, I will design a crisis communications plan for Etihad Airways, which is the company that I have worked at for the past eight years. I will follow the outline of describing the organization first, and then the communication management team and crisis communications team, and the relevant external and internal publics. Subsequently, I will describe the crisis communication policies, strategies, techniques, and tactics; and, the required resources and continuous evaluation that are needed.
Disaster Recovery Planning is the critical factor that can prevent headaches or nightmares experienced by an organization in times of disaster. Having a disaster recovery plan marks the difference between organizations that can successfully manage crises with minimal cost, effort and with maximum speed, and those organizations that cannot. By having back-up plans, not only for equipment and network recovery, but also detailed disaster recovery plans that precisely outline what steps each person involved in recovery efforts should undertake, an organization can improve their recovery time and minimize the disrupted time for their normal business functions. Thus it is essential that disaster recovery plans are carefully laid out and carefully updated regularly. Part of the plan should include a system where regular training occurs for network engineers and managers. In the disaster recovery process extra attention should also be paid to training any new employees who will have a critical role in this function. Also, the plan should require having the appropriate people actually practice what they would do to help recover business function should a disaster occur. Some organizations find it helpful to do this on a quarterly or semi-annual basis so that the plan stays current with the organization’s needs.
In order to fully understand the concept of a contingency plan, there are a few aspects which need to be explored. We must first define what a contingency plan is, followed by an explanation of why contingency plans are so valuable. Furthermore, an analysis of the implementation of contingency plans should be performed. Lastly, a comparison of such plans from other industries should be done, in order to comprehend the differences in both purpose and criteria.
The communication process is not something that begins when a crisis rears its ugly head rather it is a process that takes place in preparing for a crisis before it happens. While the term crisis represents a blanket term used to describe many situations, each situation is unique, thus presenting different obstacles to overcome. However, with a well-established advanced plan in place an organization places itself in a position to overcome and work around obstacles. The development of a comprehensive crisis management plan is one achieved through effective communication where each member of the crisis management team has an advanced shared understanding of his or her role and responsibility during a time of crisis (du Pr'e, 2005).
Emergency management is often described in terms of “phases,” using terms such as mitigate, prepare, respond and recover. The main purpose of this assignment is to examine the origins, underlying concepts, variations, limitations, and implications of the “phases of emergency management.” In this paper we will look at definitions and descriptions of each phase or component of emergency management, the importance of understanding interrelationships and responsibilities for each phase, some newer language and associated concepts (e.g., disaster resistance, sustainability, resilience, business continuity, risk management), and the diversity of research perspectives.