Tenet Healthcare: Corporate Innovation
Innovation is an integral part of any successful business entity. Innovation involves building a creativity culture, developing new business models, installing new technologies, and most importantly, innovative leaders (Davila, Epstein, & Shelton, 2013). The new, unstable and highly competitive healthcare environment requires innovative leadership to become successful in the effective execution of innovative practices.
Davila, Epstein, & Shelton, (2013) describe the Seven Rules of Innovation: utilizing strong leadership on the organization’s innovation strategy, integration of innovation, matching innovation to organizational strategy, aligning good management systems in tension between creativity and value, neutralization of organizational resistance, recognizing the innovative process which involves people and knowledge both internal as well as external, and producing a proper metrics and rewards system.
Tenet Healthcare has guided all its employees in establishing the seven rules guiding innovative practices. Its vision for sustainability in innovation is evidenced by committing itself to innovation as part of their strategic business plan.
Tenet Healthcare: Corporate Innovation
Tenet healthcare was founded in 1967 by three lawyers and headquartered in California (tenethealthcare.com). Described in the next paragraph, organizational innovative behaviors did not initiate with its inception. In identifying opportunities for innovation, some organizations turn their focus on product leadership, operation excellence and customer satisfaction (On Innovation, 2013). Tenet has accomplished innovative behaviors in all three areas.
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It would be an awesome day in history if the healthcare industry could mimic restaurant chains business practice of combining quality control, cost control, and innovation. Even though it’s a great gesture from a patient’s perspective, there is no way that healthcare could even come close to such models of restaurant business practices. Why is that? Well, a restaurant is more predictable than any health care sector. First, restaurants are able to plan and coordinate their business practice to meet the needs of their customers. Secondly, they can control inventory and certify quality meals at an affordable price. Additionally, they can predict how many customers will
Gershon, H., & Pattakos, A., (2004). Creating market opportunities: Innovation is key. Journal of Healthcare Management, 49(1), 9-11.
Healthcare is one of the most dynamic industries in our great nation. To truly understand just how dynamic the industry is, one needs to understand that healthcare in and of itself is a living, breathing industry that is ever changing and conforming to meet the ideals set forth from a broad group of stakeholders. When one looks at the evolution that healthcare has undergone in the past 165 years, the picture of the true dynamics of this industry is painted. One must take this evolutional history into account when looking at the next ten years in our industry. When looking at these evolutional processes, one can see that the systems have changed as our country and its people have required it to (Williams & Torrens, 2008). When looking at how this industry will change or evolve over the next decade, one can ascertain that it will be by the demands of those involved that change will come.
The future of healthcare is ever changing, and with that comes change management, which brings individuals on board with that change. According to Vora (2013), the change management model includes first, determine the need for change. Second, prepare and plan for the change. Third, implement the change. Finally, sustain the change (Carroll, 2015). As a leader, I feel that it is my obligation to not only continue with my education, but to aid others in furthering their education and
Successful health care organizations succeed because their leaders are able to identify technical and adaptive challenges, and then strategically adapt to these challenges. Health care organizations who fail miserably, fail because their leaders do not have the ability to adapt as well as notice the heat temperature boiling in their organization. The harder they push the harder they fall. The health care organization and health care system that most exemplify this failure is Care Group health system and its joint hospitals BID (Beth Israel & Deaconess Hospitals). Beth Israel Hospital (BI) and Deaconess Hospital both started as profitable hospitals; each having their own culture and own business models.
Spurgeon, P., Burke, R. J., & Cooper, C. L. (2012). The innovation imperative in health care
My current employer, Mayo Clinic, is a world renowned not-for-profit hospital that has been established for 150 years. Mayo Clinic is the first and biggest integrated not-for-profit medical group practice in the world and is a well-known brand name that is recognized world-wide. Working for an organization where the primary value is the needs of the patient come first, the organizations domain is held to a higher standard. The mission statement is to encourage hope and contribute to health and well-being by providing the best care to all patients through integrated clinical practice, education and research (Strategic statement of Mayo Clinic, 2012). The vision statement is that Mayo Clinic will offer an unparalleled experience as the most trusted partner for health care (Strategic statement of Mayo Clinic, 2012). In the medical field, innovations, research and technology motivate the business to perform and deliver care in a new standard. Mayo Clinic has a logo of three shields that are interlocked, presenting patient care, research and education.
Innovation has rapidly assumed a position of prominence in world competition on a global scale. To compete in this environment, organizations need a level of innovation. As competition becomes more global and time-based, organizations must develop and deliver new and superior products or services in less time. The challenge for modern organizations is to revitalize them so they can successfully and continuously develop newer products and enhance business development.
Innovation is defined as generation of new ideas or application of new ideas to existing situations to improve productivity, quality of care, and outcomes. Some of the principles of innovation are creative problem-solving; open, assertive communication to empower
In to the article “The Innovation Value Chain”, Hansen and Birkinshaw discussed how the innovation challenges, in reality, are different from one company to another, and they indicated that “ there is no universal solution for organizations wanting to improve their ability to generate, develop, and disseminate new ideas.” In fact, I think this is the truth because organizations are different in the size, capacities, management systems, culture, and to what extend employees’ skills. Therefore, good solutions for one company’s challenges not necessary work for another one even if they are at the same level, and, sometimes in this same company, a successful solution that works for one situation might be wasteful or even harmful. In the article,
The health care industry has changed drastically in the last 10 years in aspect to preventive services, facilities that provide services to the underinsured or uninsured, and perspective health care professionals entering into health care. The use of technology
The community, providers and health organizations work together with entrepreneurs to change health care delivery and improve quality care and outcomes regardless of existing constraints brought about through policy, regulation, innovation, and increasing technological demand. Quality in healthcare is the continuing effort to reach and maintain necessary goals and requirements in order to meet standards of care provided by the healthcare facility. Quality in health care leads to accreditation, performance improvement, and high quality evaluation reports that greatly benefit the healthcare institution as a whole. The entrepreneurship process has influenced the delivery of health care services and products. (Feigenbaum,
Classic management and systems theory (Taylor, 1917; Weber, 1947; Senge, 1990) have been used respectively in describing organizational behaviour. They assume a similar perspective in responding to turbulence and change that is often seen in healthcare organizations of today (Ford, 2008). Theories such as classical organizational theory developed by Frederick Taylor in 1917 (Taylor, 1917) to more contemporary theories such as Peter Senge’s systems theory in 1990 (Senge 1990), have examined perspectives regarding change and innovation in organizations. The readiness of organizations and individual practitioners to enter into interprofessional collaborative care teams is an example of organizational change that can help shape innovative health
Giesen et al. (2007) «Three ways to successfully innovate your business model», Strategy and Leadership, vol. 35, pp. 27 33.
An innovation that works for one organization can be detrimental to a different organization. Therefore, the best practice for managing technological innovations, varies depending on the type of organization in question. A best practice that can be used by all organizations is the concept of open innovation.