Techniques on How to Solve a Problem: The 5 Why Technique

Summary

What processes do we undertake when it comes to problem solving? This report is divided into three parts which includes; the topic of problem solving, my self-reflection and an action plan.

Part one of this report looks into the history, overview, evaluation and analysis of three processes within problem solving; To specify, the 5 Why technique, The Simplex Tool and finally the PDCA Cycle. The research focuses on which is the most resourceful process that can be applied to a student’s life and the work force. Based on the research it shows that the 5 why technique is the most beneficial process to a broad audience and environment.

Part two focuses on my personal and professional development since the start of my first year at university. The main attention is concentrated on how I have performed and developed from semester one into semester two and what I have learnt from certain events during this time. Part two also includes my personal criticism of revised results about myself using Andy Adcroft’s motivation survey which specifies numerous learning strategies, motivation and expectations. This gave me an insight to my development throughout the first year of university, where I would be and what I plan for the following years at university.

Lastly, part three of this report focuses on my future development both personal and professional. It previews my current situation as a student; it has become evident that I have improved in my attitude towards learning. What I hope to achieve by next June, is to achieve a first and secure a placement. The steps I would like to take to reach my goal include, staying organised and motivated. Finally I will aim to overcome certain obstacles such as facing peer pressure.

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...n, I. (2014). Applied Problem Solving: Method, Applications, Root Causes, Countermeasures, Poka-Yoke and A3.. 1st ed. Milan, pp.45-58.

[5] Pavey, S. (2014). Plan-Do-Check-Act (PDCA): Implementing New Ideas in a Controlled Way. [online] Mindtools.com. Available at: http://www.mindtools.com/pages/article/newPPM_89.htm [Accessed 26 May. 2014].

5. Appendices

Appendix A

Source: http://www.basadurhealth.com/Approach/Simplex/tabid/78/Default.aspx

Appendix B

Source: http://creately.com/blog/wp-content/uploads/2012/03/PEST-analysis-template-creately.png

Appendix C

Source: http://business901.com/wp-content/uploads/2012/04/CauseEffect.jpg

Appendix D

Source:http://jitenterprise.com/_images/continuous_improvement_process.jpg

Appendix E

Source: Andy Adcroft Motivation Survey Results