Technical Issues Solution Strategy

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Technical Issues Solution Strategy In this section, a strategy will be defined to address the issues identified in the previous section. The solutions will leverage Peter principals as the baseline to compare the IT organization issues with principals. The outcome of this effort is to produce a strategy that will be implemented over the number of months. Principal 1: Recruit, train, and retain World Class IT employees In order to address the situation that emerged out of the reorganization where IT employees were transfer into different specialties without considering the employees’ career development. I will be recommending the following approach that IT needs to execute that is built considering the Peter principals around the employee retention and recruitment. First, we need to document the skillsets in house and where we need them. I will advise to do an IT wide IT skillset survey to ask employees to provide list of skillsets they possess and rank them from strongest to weakest. Upon survey completion, it should be compared against the employee current role skillset needs and identify employee who have high degree of compatibility, and employee who have lower degree of compatibility. The employees with low level of compatibility should be offer to placed in role that best leverage their skillsets. After the completion of such placement, provide employees proper training that enrich their skillsets and provide a career development plan that should address areas of improvements in order for the employee to perform their job in best possible way. Above mention steps will address the dissatisfaction that was caused by the reorganization and misplaced employees will get a opportunity to be at right place to best perfo... ... middle of paper ... ... be documented as well. Once we document our vendor partners, the next step will be to compare and rank the vendors in each category and start to negotiate contracts for the IT including offshore. We also need to identify our strategic partners whose services are wide range and provide larger value to IT and the system we support. In order to track the vendor performance, I will recommend using a vendor management system and dedicated team that deals with vendors’ relationships. IT needs to do vendor performance documentation after the completion of each project where vendor partners are used. In addition, PMO has to keep a list of vendor partners used in project and it should be documented in vendor management system. It is my expected that above mention steps in regards to vendor management will address the issues identified during the analysis for this study.

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