Team Building and Improving Team Performances

553 Words2 Pages

Team Building and Improving Team Performances
Karli, James and Scout, in their article (2013), “Economic Validation for Performance Improvement Initiative Based on a Strategic Team Development Campaign” pose the question, “Can team development increase revenue?” Such was their study conducted at a selected major casino, and they endeavored to sample the impacts on creating teams in an organization to boost revenue. The Casino’s executive management considered the values of implementing team-building aspects, in their endeavor to improve customer services and overcome low customer turnout, owing to the low spending trends of the customers (Karli, James & Scout, 2013). Besides, owing to the numerous emerging and current casinos offering similar services, team building would aid significantly in creating a competitive advantage. This compelled the management to implement teamwork within all the departments of the casino, from the top management to the lowest ranks of housekeeping.
In this endeavor of team building, the management improved on creating team contracts. They also impleme...

Open Document