Do you have a taxi firm? Well, there are a number of thing that you need to know. You will note that most people normally like using taxis in order to travel from one place to another. Taxis are considered to be fast and more convenient that public transport. Once can readily hire a taxi at night in order to reach home safely. Others, usually hire taxis in order to take patients to hospitals and so forth. This means that taxi services are normally required from time to time. In this case, you need to treat your customers well in order to get referrals. There are several thing that customers want from a taxi firm. These include: 1. On time and reliable. You will note that most customers are normally in a hurry to reach their desired destination. …show more content…
If you have a firm that offers these services, you should ensure that your driver know different places within your locality. If you have new drivers, they need to familiarize themselves with the locality and so on. You will note that some passengers will just mention their desired location but will not know the direction to that place. In that case, your drivers should know your town and the surrounding regions. Some passengers would like to travel within the town while others would like to travel outside the town. Being knowledgeable about various places can help you a great …show more content…
Most people normally like quality services. You should ensure that your drivers are well trained on how to drive on the road. They should be familiar with most places. They should be friendly individuals so that customers can enjoy their services. Your team should work in harmony in order to improve service delivery. If your car or bus is faulty, it should be repaired as soon as possible. You should also ensure that your drivers are timely individuals so as to avoid frustrating your customers. They should always arrive in goo time. In addition, they should have more experience in the field in order to offer quality services. Consider the above mentioned things and you will not
They are in a hurry because they are trying to see as many parks as possible in
After careful consideration I relate more to Dr. Davis M. Buss, known for his evolutionary research on human sex differences in mate selection. Sex differences. Buss posits that men and women have faced different adaptive challenges throughout human history, which shape behavioral difference in males and females today. Example women have to carry the child for nine months and then make it though delivery. Men during pregnancy have thoughts of paternity and having as many children as possible. He also focused on short and long term mating strategies, male and female preference, deception, love, jealousy, and a host of other topics that deal hand and hand with relationships and relationship disputes. I Personally, relate to these theories because
Efficiency, convenient and safe/secured - national network and competitive services as it is the only nationwide provider of passenger’s service.
Driver retention is an ongoing problem in the trucking industry. Driver turnover rates are always high. The problem with such a high turnover rate is attributed to many factors. Workplace environment, demographics, and driver’s quality of life seems to be the leading factor. There are factors that could lead to better retention among drivers. Most truckers want the family feel among drivers. Benefits is the leading factor to high turnover in the industry. Drivers want and need good benefit packages that include vacation, illness, and pension. When the companies make the driver feel more needed, then you will have a better and more
After I observed four different boarding lines, I soon realized how impatient our society reacts to situations. As soon as the airline attendants announced the boarding for a certain flight, it seemed as if everybody rushed to the...
Case study: NYC subway design The transportation developed new concept known as rapid transit or subway which is a public Underground Railroad usually assembled under cities to travel only inside urban areas. It carries a large group of people long distances in shorter periods of time than any roadway vehicles by following shorter lines, taking underwater paths, and avoiding the overcrowded streets. The metro story was initially established in London, England, where millions of people lived there. Charles Pearson, who suggested adding a principal method of transportation to England, found the support from the government to develop the transportation inside the city in 1843. Construction began in 1860 and it was completed in January 1863.
Yoh, A., Iseki, H., Smart, M., & Taylor, B. D. (2011). Hate to wait: Effects of wait time on public transit travelers' perceptions. Transporatation Research Record, 2216, 116-124. doi:10.3141/2216-13
Uber is unarguably an innovative company. However, it’s debatable if it is an ethically sound company as well. Uber has effectively filled a niche in the transportation market and is valued at more than 40 billion dollars. It a tech company that hooks up consumers with drivers. The company makes transportation quick, low cost, and high quality. Economists agree that Uber is driving the economy forward with its innovation and job creation (“Uber isn’t Just Good For…”).
Uber was formed in 2009 and after its historical success; it planned to expand into other countries like China, India Pakistan etc. The current challenge for Uber is the competitors in China and different regulations in these countries. Uber is facing challenges from two of its main competitors in the China. It hardly got rides of 1 million on a daily basis in China. Uber sales are slow in these countries. Now, the company is planning to think about the expansion strategy and its effect on the operations of the country. The important question here is to recommend that whether it should expand into other countries or only focus on the United States.
Uber needs to focus its entry into densely populated areas of Canada lacking a well developed public transit system. These opportunities can easily be taken advantage of if Uber was to further develop its existing strengths.
Customer service is valued as a competitive tool by many organisations. It gives you the ability to gain customer loyalty while meeting the customer’s expectations. Staff will have many skills and knowledge that will provide a competitive edge. Most organisations are known for the quality of their customer service. This means that they are known for good customer service or poor customer service. However, being known for good customer service will attract customers. It will also attract customers who are usually hard to reach.
-Hire more drivers for reducing the estimated time of arrival when customers place the order.
Transportation has been one of mankind’s most basic needs since existence. It allowed him to survive, to prosper, to populate almost every habitable place on the planet. Man has been able to conquer every frontier- land, water, air and even space. Modes of transport have undergone a massive change in the past few centuries. From animals to simple machines like bicycles to jet engines that have propelled us to outer space, the technology involved has indeed come a long way.
Most people take the urban public transportation system for granted. It is used in every aspect of our daily lives: work, education, medical necessities, recreation, etc. It is also important for the transportation of goods and services, which aids the growth and maintenance of our economy. Urban public transportation is the critical component of our quality of life and economic stability. The MBTA, the Massachusetts Bay Transportation Authority, is Boston and Eastern Massachusetts’s major transportation service. The MBTA has played a central role in the development of Boston and surrounding cities and towns for more than a century; providing service from 175 cities and towns into Boston. On an average weekday over 1.2 million trips are made on the subway, buses, commuter lines and other services in the mass transit system. With an international airport, a ship port, the highways, and the rail lines to connect regional cities and towns to national and international destinations and markets, Boston’s urban public transportation system has made the region’s growing role in the global economy possible.
Moreover, they need new technology to help to reduce time of delivery, for example the pizza made in the store but can be cook in vehicles while delivery thus the customer will receive fresh pizza from oven as well as reduce delivery time. In addition, this is because the driver then to drive fast and broke the rules lead to accident. Hence, they need to improve on the diver safety and regulation, in order to make sure the company reputation is good so, that law suit case is not charge on them. If this happens it will cause a big loss.