Target Management Failure Case Study

From the information I have read, I absolutely believe that Target made mistakes. Management within an organization has the responsibility to follow management processes (Kinicki & Williams, 2016). It is my opinion that Target management failed in three of the four processes. They did not plan for a crisis in an effective way. They did not have leadership that supervised efficiently or effectively. Their control of the data breach failed on many levels.
The interpersonal role of management within Target lacked leadership and they did not work will with those outside of their company. Target was given information that they did not use in a timely manner (Plachkinova & Maurer, 2018). Target’s CEO went to his various stores across the country

I strongly believe that had they handled things differently before, during, and after the breach then the company would have not had as many losses. Target had an obligation to both it’s customers and employees to manage the incident better.
Malware was used by hackers to invade the company’s data (Kinicki & Williams. 2016). Target should have had more plans and technology to not only catch this malware was present before the breach they should have also acknowledged the breach as soon as they were for told. If I was advising Target I would suggest that they immediately work to find and utilize tools that could prevent this from happening again.
CEO Greg Steinhafel was believed to have made the situation much worse because of the way he handled it (Kinicki & Williams, 2016). If I were advising the senior management of Target I would suggest to them that have more of system to hold the CEO more accountable and that would allow room for other executives to make ultimate decisions. Because of Mr. Steinhafel’s decisions the public was not only made aware of the worst information, the company experienced great