There are many things that are involved in building a successful strategy for a retail store. The primary area to consider is to recruit, hire and train employees that the HR will need to consider. Getting the correct set of people is fundamental for the current as well as future success of the company. The next thing is to coordinate the working schedules so that they can be able to incorporate the newly hired members of the workforce. It is also important to come up with a plan to evaluate the performance ... ... middle of paper ... ...ge role in customer attraction and ultimate retention (Kadlub, 2009).
Stability, development and profit of any business totally depends upon the ability of management to orient the organisation by meeting the needs of the customers. Day (2005) states that market research also help businesses to identify different opportunities and if a business is planning to start a new service or offer a new product to customer, identifying is very much important and essential to make sure the progress of product is stable and highly focused towards demand. Market research is the only way where progress is measured in terms of customer satisfaction for their current service with customers opinions and recommendations for new products to be developed. The Times 100(2014) discuss the role of marketing research in market oriented businesses as the demands for the product can fluctuate and it is important for the company to forecast any upcoming downfalls to be able to successfully tackle them. According to Brandenburg(2013) market research provides a background to have a look into your market, which shows your target markets previous habits of purchasing and ... ... middle of paper ... ...ed voice recognition also needed.
(Powell, 2004) Determining what you want to measure in your company before embarking on the task of setting performance targets is very important. Focusing on a section or department of your business makes the task more manageable. (Ghalayini et al., 1997) But if it's decided to enlist the entire operation, it's important to ask each department manager to write performance targets for their work group and then combine the indicators to find the most important for your business. Once established, the goals can be explained to the employees, how they will be affected and the role of each of them in meeting the targets. Performance measurement, a good measurement?
Occupations come and go with time as does the specifics of a particular job. Current and up to date job analysis are important to the success of businesses to hire in, train and rate employees. Different means of completing jobs are being created all the time whether its due to new technology or just a new approach or concept of the job as a whole. If job analysis are... ... middle of paper ... ...g results most efficiently and cost effectively. Businesses should weigh the costs and benefits associated with conducting job analysis.
I think I have covered all the points that you have given me in depth if I have not apologies on my behalf. Introduction- Aims of the Report The aim of this report is to show Helen Marsh and Brian Taylor the problems of their business in more detail than the report give (case study). I will outline and investigate further into the following matters: * Growth * Performance Management * Performance Appraisal Systems and Motivation * Motivation * Rewards * Employee Turnover/Retention * Training and Development * Communication Growth To consider the growth of Brian and Helens company, we will look need to examine into the PEST (Political, Economical, Social and Technological factors) and SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis for this company, this will help us identify if the company should continue to grow. By understanding about the SWOT and PEST analysis this will show us key information and help us identify some of the problems with the business. SWOT Analysis: SWOT Analysis is a very effective way of identifying your Strengths and Weaknesses, and of examining the Opportunities and Threats you face.
Conclusion HR analytics not only provides a line of sight between the existing and desired HR metrics but also analyzes correlation between the employee working style and company’s core values. It certainly is important for HR management as it provides pointers that can help employers to understand the cost incurred and the benefits generated by employing n no. of people in his firm. Despite being a little complex considering the complexity involved in evaluating the people processes , it still has a bright scope as it adds something new to increase organizational efficiency.
How the business owner then applies these values and ethics to their employees can make the difference between success and failure. Business owners need to understand things like attitudes, emotions, ethics, and motivation and how they apply to their employees. Recently, when asked what the biggest problem that a franchisee owner encounters when dealing with employees the reply was “trying to align employee’s values with those of the owners.” (Martinez, 2015) The Little Casers owner in Torrington came up with a helpful way to keep his employees literally on the same page as him. With the help of an HR consulting firm he developed an employee hand book. This handbook has everything from the stores mission statement, the company’s values, ethics, benefit packages, training information, goal progression, and several other HR related items.
It is in the best interest of the company that they gage and leverage customers feedback via in-store personal experiences, random surveys from direct customer communication, online feedback, and manager escalations in order to find out how they can use these tools as continuous improvement methods. We also concluded that The Target Company will cushion and position the business better if they use both external and internal change agents either from within or outside the company to strategize a new prospective and think outside the box with ideas to increase customer satisfaction. By also soliciting the voice of the target customers, they will understand what the customers like and dislike about their overall experience. Change Management is vital and critical to this organization and will thus prove to be a
Strategic management at Unilever follows the company's global guidelines and priority is the promotion of a motivating work environment that is safe, healthy and able to attract and retain the best talent. It is also a concern value diversity of the teams. For Unilever, it is to include and embrace the differences, creating opportunities for leadership development. The primary goal of the company is to develop an open internal environment of the multitude, mirroring within the company the complexity of the society in which they live in. According to Hill et.al (2014; 56), the company also value the internal use, with emphasis on outreach opportunities and movement of employees within the company, as well as attracting and retaining the best professionals.
Monitor the process. (Sullivan, 2006) The process above provides the steps needed to recruit proactively which will better serve the company now and as they grow. At this time HR makes recommendations based on attrition, correcting the imbalance of diversity within the corporate office. All other areas of the company show a very strong make-up of diverse groups.