Taking A Look At Mcdonaldization

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McDonald’s is a well-known restaurant around the world the symbol can be recognized anywhere. Society begins adapting to the characteristics of McDonaldization which are efficiency, predictability, uniformity, and control. This is taking away the creativity out of business management by using scientific management and rationalization. This is also dehumanizing society and taking away basic humanity from the people who work inside the industry. Mcdonaldization rest on four principles one of them being efficiency in the 50s one of the goals for fast food was to have the meal done in 50 seconds. Now it takes minutes for our food to become complete and even wrong 95% of the time. They think about quantity more than quality which even in the end people still go for the taste of the food. Thinking that for some reason anything done quickly is good which is completely wrong considering McDonald's gets pretty much every order wrong no matter how simple it …show more content…

This means a person should receive the same service and same product. This can get a little old and takes the creativity out of everything. After a while creativity freedom was introduced executives can set goals but couldn't tell a worker how to accomplish a task. This gave them the freedom to discover and use their imagination to their fullest extent. The least favorable is uniformity starting from the weight of meat to the amount of cheese is used for each sandwich. Eventually they replaced humans with technology taking away the human interaction such as a drive thru. There's very little human interaction unlike at a sit down restaurant where there are waiters who wait on people and take care of them. Mcdonald's stays the same and never brings in change with strict standards. Other organizations allow flexibility which brings in new ideas and adapts quickly to change unlike Mcdonaldization. Some business require

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