System Analysis

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System Analysis

The organisation that I have decided to work on for my AS computing

project is called Adam Property Maintenance (APM), it has been

established for almost eight years now. It is a private limited

company, which specialises in repairing and maintaining services for

homes and businesses. Although the company is a small organisation

there are a lot of other property maintenance companies in the greater

London area to compete with. There seems to be a lot of interest in

the company since the company moved from there last location in

Wembley and the local community has accepted that the company is a

good organisation with a lot of skilled engineers.

The organisation currently employs sixteen employees currently of

which include their fleet of about eight engineers.

APM does maintenance work for private, local, housing association,

estate agents and other such types of buildings. Adam Property

Maintenance is located on Sudbury Heights Ave. Below is a Map showing

where it is.

[IMAGE]

As you can see from the map of the area there are a lot of local

residential areas which can make use of the company's services. A

roads which are leading to and from the area give the company easy

access to the rest of North London and its suburbs if the engineers

are called out to a property maintenance job The working day for APM

are from Mondays to Friday from 8.30am to 5.30pm, the company is

closed on Saturday to Sunday.

Scope of the report

The scope of my report will focused to the handling of maintenance

jobs by the organisation; this involves the arrangement of repair work

being done for a client to the arrangement of the location and time of

where the work is needed to be done, the arrangement of the necessary

information needed for the engineers to perform the maintenance work,

then dispatching the engineers to the location of the property each

day. The organisation also needs to know the status of the work being

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