Lofty Airways Case Study

979 Words2 Pages

The business environment is always rapidly changing. For example the importance of globalisation, changing customer demands and the increasing product market competition is always keeping businesses on their toes. Recently in modern organisations another change that keeps on changing is government legislation. In Australia businesses must comply with the collective bargaining objectives which is protected under the Fair Work Act (Cth). In order for businesses to compete successfully they need to the improve their performance by reducing costs, innovating products, improving quality as well as taking care of their employees and obeying government’s legislation. Whilst it is hard enough for a business to comply with the collective bargaining …show more content…

The reason is because the success comes from managing people. Whilst it is easy for a business to copy one thing about a business, it is much more difficult to copy numerous amount of things. An example of this would be that Loft Airways’ competitors could easily copy the way that the airline does service on the plane by offering the same drinks, food and the same on flight entertainment but it would be hard for their competitors to copy their human resource management which has proven to be the defining factor for a business’s success within the 21st century. With this being said, in order for Lofty Airways to sustain a competitive advantage using strategic human resource management, it needs to achieve the following strategic goals (8);

• Lofty Airways management would need to invest in their workers through an introduction.
• The management of Lofty Airways would need to encourage the workers to learn which is designed to increase the workers skills and align those skills to the needs of Lofty Airways
• Lofty Airways national HR manager, Mr Flyaway would need to ensure that the goals of Lofty Airwards is well known and the these goals are to satisfy their customers
• Mr Flyway would need to define the behaviour of the organisation. These organisational behaviours are needed …show more content…

These advantages include;

• The continue survival of Loft Airways
• The ability of Lofty Airways to support and successfully implement business strategies
• Strategic human resource management can create a competitive advantage for Lofty Airways, which also through strategic human resource management can allow for Lofty Airways to maintain the competitive advantage
• Can improve the responsiveness and innovation potential for Lofty Airways
• Increase the number of feasible strategic options available to Lofty Airways
• And strategic human resource strategies can also improve the collaboration and establish teamwork between the HRM department and the line managers.

So to answer Mr Flyaway’s question, yes he as the National HR manager for Lofty Airways should invest time and resources into developing human resources strategies as human resources do provide many advantages and benefits to a modern organisation like Lofty

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