2.2 COMPANY OVERVIEW
VISION & MISSION:
To evolve as India’s largest gateway in the east coast and the port of choice with world-class infrastructure,productivity,hinterland connectivity and unrivalled coustomer service.
Providing excellent service to port users and taking pride in customers delight is their mission.
OVER VIEW:
India is growing and along with it trade is increasing rapidly. With a view to meet the demands of the future, Krishnpatnam port have committed to partner this growth by actively involving in major infrastructure development projects comprising seaports, flyovers / bridges, foundation works and marine structures. Using all their expertise and engineering capabilities they have developed a word class port at krishnapatnam.
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Navayuga engineering company Ltd (NECL) is the flagship entity of C.V.R group and is the EPC contractor for Krishnapatnam port. C.V.R group is a highly diversified group having a turnover of US$ 1 billion and an order of US$ 8.7 billion compressing of power, steel, port establishment technology and information technology.
Krishnapatnam port is the India’s largest port on the horizon. Krishnapatnam port is located on the Eastcoast of India close to Southeast Asian countires.
With outstanding services and facilities, port is evolving as a hub for export-import cargo, harmoniously connecting industry with port in a mutually beneficial manner. Krishnaptanam port on all the parameters of operations including optimum cost, reliability, and time offers the best available service to customer.
Krishnapatnam port company Ltd. (KPCL) was formed by winning the mandate from the Government of Andhra Pradesh to develop the existing minor port into high productivity port. Port has numerous strengths like its region, cliamtic conditions and the activities of C.V.R group that is prompting this port; it will soon be poised to become one of the biggest ports in the
Besides marketing its customer service, the company markets different programs according to its three major types of customers. Some of them being,
Riordan has identified criteria in four areas that define the company’s mission statement. First, the company focus is to have attitudes and abilities that exceed industry standards to provide solutions for customer’s challenges and lead the industry in Research and Development. Second, the mission for customer relationships is to be a solution for the customer, maintain quality, innovation, and customer service at a reasonable price. Third, to ensure the long-term viability of the company, the mission to the employees is to have an innovative and team oriented working environment, in addition to keeping the employees informed and supported. Lastly, the future of the company depends on maintaining profitability to allow growth in the company (Apollo Group, 2004).
We focus on managing our business as efficiently as possible to continually improve the quality of our service and invest in growth
We understand the importance of our missions and the trust our customers place in us. With this in mind, we strive to excel in every aspect of our business and approach every challenge with a determination to succeed.
In Terminals, we are focused on boosting productivity and capacity in areas targeted by our Container Shipping business.
Container shipping industry is kind of international trade and destined restricted by los of regulation, such as ocean environment law, nation’s imports & exports law.
3. We endeavor to be dedicated, disciplined and loyal, providing consistent value and great service to all the clients.
They are committed to making a difference every day; continually improving. better to keep us the best. The guiding principles Delighting their guests They will strive to understand our client and guest needs by listening. to their requirements and respond in a competent, accurate and. in a timely fashion.
... of the Port of Yokohama.” Port of Yokohama. City of Yokohama - Port &
In logistic industry, they have been through lots of challenge in worldwide market. As the containerization of the global economy scopes, a phase of development and explanation, ports find themselves inserted in ever changing commercial environment where logistics is the forefront. Thus, this industry reaches a phase of maturity and rationalization due to the process of logistic on land.
Mission- to provide values to the lives of customers, to make the lives of partners worthy, concern about environment and community
Thirdly, the company is committed to delivering superior quality of products and services. It earned a reputation of a convenient and reliable brand that offers the lowest prices, one of the fastest and lowest shipping, widest selection of goods, and many additional features with its services.
Its business model is to hire smart, motivated individuals and teach them to run a business by delivering exceptional customer service. Delivering exceptional customer service results in completely satisfied customers and satisfied customers will continue to do business with Enterprise and even tell others about the company, which results in business growth at each of i...
Maritime shipping has become one of the most important ways of commercial transport with the new markets and the increase into the world economies. At present more than 80% of world trade is conducted by sea . The Pacific historically has been one of the most active maritime trading grounds. Linking the American and Asian continents the majority of the world’s shipping passes through the seas of Southeast Asia, East Asia, and South Asia.
Their main objective is to provides the framework especially for shipping and inside the framework had include the safety, environmental concerns, legal and policy, integration of technical, security of maritime and the efficiency of shipping.