Autozone Case Analysis

1056 Words3 Pages

Did you know AutoZone is the nation 's leading retailer and a leading distributor of automotive replacement parts and accessories? Remarkably, as of February, they have 5,635 stores in the United States, Puerto Rico, Mexico, and Brazil (Whitfield, 2016). Currently, AutoZone operates eight distribution centers in the United States compared to around 28 facilities of one of its major competitors (Meek, 2016). Additionally, each store carries a comprehensive line of products for cars, sport utility vehicles, vans, and light trucks (AutoZone, 2016). Financially, they are doing well and since opening their first store on July 4, 1979, they joined the New York Stock Exchange (NYSE: AZO) and earned recognition from the Fortune 500 list (AutoZone, Competition is stiff in the Specialty Retail Industry and AutoZone is not short of reputable and aggressive competition. Notably, their primary competitors are AutoNation, CarMax, Genuine Parts Company, and O’Reilly Automotive (NASDAQ, 2016). Indeed, the sale of automotive parts, accessories, and maintenance items is highly competitive in the areas of name recognition, product availability, customer service, store location, and price (CSI, 2016). Comparatively, AutoZone competes in the aftermarket auto parts industry, which includes both the retail “do it yourself” and commercial “do it for me” auto parts and products markets (CSI, 2016). In addition to the retail chains named, other competitors include independently owned parts stores, online parts and retail stores, wholesale distributors, repair shops, car washes, auto dealers, discount and mass merchandise stores, department stores, hardware stores, supermarkets, drugstores, convenience stores, and others that sell aftermarket vehicle parts and supplies, chemicals, accessories, tools and maintenance parts (CSI, 2016). Primarily, AutoZone competes on the basis of customer service; trustworthy advice of AutoZoners; merchandise quality, selection and availability; price; product warranty; store layouts, location and convenience; and the strength of the AutoZone brand name, trademarks, and service marks (CSI,

More about Autozone Case Analysis

Open Document