Creating Customer Urgency: Speeding the Sales Cycle

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Swift action.

Our marketing and sales teams dream of prospects who see our product, know they want it, and then buy without hesitation.

We all know that’s an anomaly. Most sales require your team to nurture the customer relationship and even demo the product.

However, there is a way to speed up the process. The key is to create a sense of urgency that will move the buyer forward in the sales cycle.

Dan Tyre, sales director at HubSpot, writes, “[The] top 2% salespeople can recognize ‘tells’ in prospects that indicate whether they’ll move toward purchase or delay the process.”

It’s time to harness the power of your team’s existing expertise with practical steps. Let’s explore how to create a sense of urgency within your customers.

Why …show more content…

He suggests using a few of these keywords:

Inbound.org knows how to create urgency. Here’s an example of how the company elicits a response:

To understand which words triggers action within your customer base, spend less time selling. Instead, focus more time listening to their phrases.

Tell your team to jot down what your clients are saying during sales calls or demos. You also can have your live chat agents highlight specific words after chat sessions.

In the end, you want to help your prospects recognize their needs and why now is the best time to buy. Give them a reason to solve their problems today, not tomorrow.

Limited Offers
Scarcity can entice people to take action. It’s human nature to want to be part of something special.

And to speed up the sales process, businesses must tap into their customer’s mind to create that scarcity.

“Businesses keep this legacy alive by creating new products or consistently updating versions of the products they already sell. Anything new and improved, or rebranded, helps a salesperson who is creating a sense of urgency,” says Borja Obeso, Founder of Rebel …show more content…

Induce emotion with your visual cues. And compel customers to learn more about services. Influencing their behavior will create an urgent demand for your product.

What Not To Do
Know what to do is half the battle. The other 50% involves knowing what will not cause urgency amongst potential customers.

So, sit down with your team and discuss the copy and design tactics that should be eliminated from the website conversion strategy. Here’s a list to get you started:

Don’t urge customers to buy just for the hell of it.
Don’t nag customers every single day to participate in a “once-in-a-lifetime” sale.
Don’t participate in unethical sales techniques, like lying to the customer.
Don’t pressure a customer to buy when the service doesn’t meet their needs.
Don’t coerce consumers into special deals only to charge them higher prices.

Use these no-nos as a foundation to build an honest sales campaign. Your customer will value your business more.

Encourage

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