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communication in a business enviorment
Business Communication
reflection on communication in a business environment
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Suncast Electronics is a smaller electronics company that is currently based out of the United States. We currently have 12 manufacturing plants in the United States. As the market for electronics grows, the company has decided to investigate expanding to another country. Since our specialty is internal components that go into producing cell phones, tablets, and other high end electronics, the board has decided that the most appropriate place to expand our operations is in Japan. The reasoning behind the decision to expand in Japan, is that with our specialty electronics, we needed an area that was familiar with the electronics industry. Even though the electronics industry in Japan has had its struggles, and the future is debatable, it is …show more content…
These restrictions must be followed in order to properly negotiate and communicate with the Japanese employment force. The limitations must also be practiced in order to build a strong relations and be able to close business deals. In order to communicate effectively and create the best business interactions, how we communicate is stressed. Communication takes many forms other than how we talk. It also covers what they consider important. The Japanese culture takes pride in their appearance. It is a very import part of their culture. Japanese are conservative in nature for business events. In order to prevent sticking out, they prefer to dress similar in appearance. This communicates to the business community that they strive for equality. The only way to differentiate the business men is by the pin that they wear on their suits. This is to distinguish status in the workforce. This allows for equal treatment across the hierarchy. In order to maintain a peaceful environment, the Japanese respect rank amongst them but in the same regards work diligently to maintain harmony between the lower levels. This is a nonverbal, outward form of communication. The use of nonverbal communication is also common in the Japanese culture. This is traditional in the office. In order to have a similarity with other countries and cultures, they will use the occasional hand shake. They prefer to have visitors bow as a greeting. The level of the bow depends on the rank of the person you are speaking
Communication skills are important in professional negotiations and in personal life. This book discusses why we find some dialogue difficult, why we avoid it, and why we often address it ineffectively. Most important, the authors suggest methods for more effective, productive, and rewarding, interaction.
The United States located electronic company Electrocorp faced the problem of declining profitability due to rising production costs, specifically high wages, costly worker's safety and environmental standards. In order to solve this problem Electrocorp is deciding whether to relocate some of their plants to South Africa, Mexico, or the Philippines.
Two major competitors in the global consumer electronics industry, Philips of the Netherlands and Matsushita of Japan, both have extensive histories that can be traced back more than a century. They have each followed different strategies and have had significant capabilities and downfalls along the way. In general, Philips built its tenured success on a portfolio of responsive national organizations. On the other hand, Matsushita based its global strategy on a centralized and efficient operation through Japan. As they developed and reorganized their international strategies, each company was forced to undertake its strategic posture and restructuring as its competition position fell.
Communication is a vital skill in all facets of life and all occupations. Before a person begins work, they first interview with the employer, where their communication skills are made apparent. These skills are vital to daily success in the workplace, whether they are used in direct communication or indirectly through the written word. It is crucial that the true meaning of what one person is trying to communicate to another is made perfectly clear the first time to ensure efficiency and success throughout all paths of life. There are also several situations for communication a person may experience. Communication situations can happen at any point in a person’s life, and it is imperative that a person is prepared for these situations when
The cost advantages related to raw materials may be explained by better negotiated agreements with suppliers (perhaps due to the larger volumes of purchases – comp. Fig. 5) and possibly less shipping and distribution costs that stem from the fact that Samsung’s fab facilities are geographically collocated (while competitors’ facilities are spread world-wide). In terms of labour productivity only Chinese SMIC outperformed Samsung, but that came hardly unexpectedly: low labour costs in China had been and were to remain unbeatable for some time yet.
Denison (2002) stated that “Japanese strive to meet the expectations of others, especially those in power. As well as Behavioral skills in the work place are more important to success than analytical skills” Another good example of how you are seen by your peers, co workers, or anyone with a position of power is important because It effects their standing and it helps their important sense of conformity. I personally find the culture interesting because it is all so different from my own culture, as well as what I've learned from my acculturation to the american culture.
During the 1990s, Japan has been exposed to one of the most difficult structural transition periods in its post-war history, in terms of social and economic conditions. There have been two major changes: one is a substantial decline in economic growth in real terms, and the other is a changing social structure characterized by the declining birth rate and the ageing population. Under the pressure of changes in the economic environment caused by globalization and innovations in information technology, Japanese business corporations are forced to adapt to the new situation. While companies faced with fierce international competition, it became more critical to understand the basic knowledge of complicated legal, cultural, economic, and social issues. Engaging in international trade also requires attention to international regulations, international business planning, international market research, funding, distribution and other areas that must be considered separately from domestic business issues. The paper suggests some of the basic tools that can apply to solve the problem or to bring the business opportunity to fruition in today's Japanese business environment
During this course, I have learned a lot about negotiating. We learned about almost every negotiating technique there is. We learned about cross-cultural negotiations, body language, Best Alternative To a Negotiated Agreement (BATNA), variables in negotiating, and many more. Before this course, I did not know that much about negotiating. I thought that negotiating was just about trading or convincing someone to give you what you want and you did not care about the other side, resulting in a win-lose. I now know that negotiating is about getting what you want, but also giving the other side what they want as well to result in a win-win. This paper is about how I am going to improve my negotiating skills over the next six months. In order for me to improve my negotiating skills, I believe I need to improve the following skills- my body language, communication, planning, and my interpersonal communications. By improving those skills, I can become an effective negotiator.
Industry: Routes to the top FT 96 Dec 02 page 20/ Lex Column: Japan FT 96 Nov
The Japanese culture is based on its long rich history and change is not welcome, things are done the way they were hundreds of years ago. People also don’t tend to voice their opinions like we do here in the States. Anyone who speaks out usually isn’t given much attention and they fall back into their place and a majority of the population is fine with that. Everyone is fine with fitting in and personal opinion is not voiced out loud most of the time. There are multiple practices that are part of the Japanese culture that are not found in American culture. A few of these are bowing instead of handshake when you address someone, slurping or loud noises are viewed as polite and that you’re enjoying your food, and tipping is viewed as an insult. These practices are somewhat opposite in the American culture, we are much more different than some people tend to realize.
Japan is a very homogenous society made up of about 98% ethnic Japanese. They tend to put a lot of emphasis on family and communities, and value the group more than the individual (Aliasis, 2013). The social hierarchy important and members of the society are expected to conform. One way is showing respect for one’s elders, for example the oldest member of a group is served first and their drinks are poured for them (AngloINFO, 2014). This mentality is common in the business world as well. Promotions are usually based on seniority and people often work at one company their entire lives. This way of life brings satisfaction and pride to the people (Aliasis, 2013). When greeting others it is customary to bow, although the Japanese are familiar with our ways and would expect us to want to shake hands rather than bow (Bazzel, 2013; Angloinfo, 2014). Also, being too direct about what one is really thinking is not socially acceptable. The Japanese use subtle language and rely heavily on non-verbal forms of communication (Aliasis, 2013).
N.V. Philips (Netherlands) and Matsushita Electric (Japan) are among the largest consumer electronics companies in the world. Their success was based on two contrasting strategies – diversification of worldwide portfolio and local responsiveness for Philips, and high centralization and mass production for Matsushita.
Communication in business is one of the most important parts of moving the business to the next level, I planning on showing several how several different form of communication with individual and groups and different cultural along with different types of verbal and nonverbal skills can help individual and as well as groups can make effective communication away of life and a platform to having a successful business with successful employees that can run any part of the organization. In my research I will display different techniques used do limit conflict and create resolution in a global economy.
In a business, communication not only takes place between the business and their buying customers, but also with their suppliers, within themselves and all of the stakeholders involved in the business. This includes all of the internal and external customers.
Japanese value respect and their reputation. It is very important for them to save face in their society. For example, The japanese believe that if they turn down someone’s request, it causes embarrassment on themselves and they lose reputation. If they cannot agree to a request, often they will say “it will be difficult” or “it’s under consideration.” instead of flat out denying the request.