Summary Of Thomas Cavenagh's Peer Review

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The following proposed peer review panel for New York & Company’s dispute resolution system was created after reviewing Darden Restaurants and Dollar General Corporation’s peer review panels in Thomas Cavenagh’s Business Dispute Resolution: Best Practices, System Design & Case Management. If an employee does not like a resolution provided by their managers, the employee can drop the dispute altogether or use peer review. The employee first must fill out a Peer Review Request form. The peer review panel will consist of two trained part time sales associates and one trained manager, who are store managers, assistant managers, or sales floor leads. The employee who brought up the dispute can pick the peer review panel from employees who work in

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